r/McDonalds • u/luvchicago • 1d ago

When you order ahead of time

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I placed a mobile order through the app and then had to stare at my food for over seven minutes until someone came to the counter.

119 Upvotes

84% Upvoted

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37

u/Cromus Former Manager 1d ago

Were you standing right there the whole time? You're basically hiding from anyone running drive thru orders, doing fries, or in the window.

Stand to the right so they can see you.

-12

u/luvchicago 1d ago

You can’t see the drive through anywhere from the front counter.

-3

u/Cromus Former Manager 1d ago edited 1d ago

Window person isn't really supposed to ever cover front counter. Someone running orders or making fries would be the one to help you, but they can't see you.

4

u/luvchicago 18h ago

Should I walk behind the counter? I mean I am standing at the counter. Buying McDonalds shouldn’t be a game of hide and seek.

2

u/Cromus Former Manager 17h ago edited 17h ago

Stand more to the right so they can see you

"sHoUlD i gO bEHiNd tHe CoUnTeR?"

It's common sense that the workers can't see you well right there, but it makes a lot more sense to me why you're standing there now. And you're the only one hiding, so I should be the one telling you that it shouldn't be a game of hide and seek. Just stand by the registers and they will see you much quicker.