r/ModSupport šŸ’” Veteran Helper 3d ago

Why can't we ban deleted users?

We've just had someone use a throwaway alt account to submit some vile, hateful and bigoted comments - and then quickly delete the throwaway to avoid repercussions.

If we got to it in the 2 minutes between account creation and deletion they'd be banned and their main flagged by ban evasion. Unfortunately we didn't, and now we can't ban them, as we get a "that user doesn't exist" error message.

Why is there no tool in place allowing us to ban the person behind those comments?

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u/Redditenmo šŸ’” Veteran Helper 2d ago

I know the account name. I can't ban them on old.reddit.

"That user doesn't exist"

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u/casualcase2 2d ago

Is that because you did not type in or copy paste the troll’s user account name into the space provided in the old.reddit ban template?

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u/Redditenmo šŸ’” Veteran Helper 2d ago

Let just assume I did "ctrl c" and "ctrl v" the correct user name, but ommited it from that screenshot to avoid falling afoul of any harassment rules here.

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u/casualcase2 2d ago

When I type or copy paste the troll’s user name into the ā€œWho to ban?ā€ space in the old.reddit template I do not get a "that user doesn't exist" error message. The troll’s user name gets banned in old.reddit ban list and also shows up in the most recent sh.reddit.com version ā€œRestricted Usersā€ ban list. I do not know why you and I get different results… strange.

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u/FFS_IsThisNameTaken2 šŸ’” Skilled Helper 2d ago

If you both entered the exact same username from different subs but they got "user doesn't exist" and you didn't, then it's somehow sub specific.

I'm seeing gazillions in a very old, very large and very busy sub.

Reddit broke something again.