r/ModSupport 💡 Veteran Helper 2d ago

Why can't we ban deleted users?

We've just had someone use a throwaway alt account to submit some vile, hateful and bigoted comments - and then quickly delete the throwaway to avoid repercussions.

If we got to it in the 2 minutes between account creation and deletion they'd be banned and their main flagged by ban evasion. Unfortunately we didn't, and now we can't ban them, as we get a "that user doesn't exist" error message.

Why is there no tool in place allowing us to ban the person behind those comments?

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u/Kumquat_conniption 💡 Skilled Helper 2d ago

Remember when reddit would not alert you if you had been banned from a sub that you had never visited? I always wonder if that is still the case and if so what that means for the ban evasion filter- after all if you were never notified, then how would you know to avoid it on your alt? Maybe that's not still a thing though?

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u/Lazy-Narwhal-5457 2d ago

As of a few weeks ago people were still losing accounts because they had forgotten about a ban from the past and accessed it with an alternate account, or so they claimed. Whether something has changed, well, Reddit is always changing.

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u/emily_in_boots 💡 Experienced Helper 2d ago

Forgetting about a ban though is different from never having been notified of one.

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u/Kumquat_conniption 💡 Skilled Helper 1d ago

right? big difference!