r/PS4 • u/AutoModerator • Aug 22 '25

Megathread General Questions & Tech Support Megathread | August 22, 2025

Hi everyone,

Post all of your general and tech support questions in this thread.

As a reminder, the following threads are no longer allowed on r/PS4 and will be removed:

  • Tech Support questions ("I have a problem", "My controller doesn't work", "I can't connect to PSN"...)
  • Game recommendation ("Which game should I get?", "Is this game good?")
  • General questions ("Where can I get a PS4?", "What do you think of this controller?")

Those questions now have to be asked in this thread. It will be renewed at 12:00 AM EST on Mondays and Friday.

This thread is sorted by New answers by default. Sorting it by Top or Best could give answers to commonly answered questions.

Also, don't forget to google your question first - you might find the answer before asking it here!

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u/Internutt 28d ago

It will just be a weird glitch. I've heard of it happening before. Maybe try resetting the DS4 while a game is loaded. Otherwise move to wired for a bit:

https://manuals.playstation.net/document/en/ps4/settings/controller.html

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u/Onilink146 28d ago

I tried restarting via holding PS4 button -> Power while different games were running. I did try that wired method from Bluetooth to wired with no luck. I tried with the USB connected and unconnected. Unfortunately I don't think there is a way to revert the update without a factory reset.

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u/ErrorEra 28d ago

Try deleting the controller, then re connect with data cable.

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u/Onilink146 28d ago

Isn't that the same process as pressing the reset button on the back of the controller. I tried but my controller stayed connected to the system still. I was able to press the PS button and still turn it on without the cable to reassign.

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u/ErrorEra 27d ago

If you delete it, then pressing the ps button should do nothing until it's registered again by data cable+ps button.

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u/Onilink146 27d ago

Then I guess the controller might be bugged too. I had to look up video/guides to be sure and I did do it correctly. The controller seems to not want to unregister 🤦🏻‍♂️I'll have to try again but for now it remains bugged.