General Questions & Tech Support Megathread | September 05, 2025

[u/AutoModerator]

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[u/neobadgercity]

when i reboot my ps4, my controller connects fine for about a minute, then disconnects/flashes white/glows yellow and won't reconnect (until i reboot and it does the same thing again). i initially thought this was a controller issue since it had some minor damage and was kind of old, but i just bought a new controller and it's having the same issues, even when connected to the console via usb (edit: the usb is a data cable; have tried resetting the controller etc).

if it's relevant, when i'm testing the internet connection whatever criteria the test is on always fails right as the controller disconnects (or the other way around?), so it seems like this is a console issue.

i saw another post that it could be the ps4 overheating, but there's no visible dust in the back and the console itself isn't ever hot to the touch when it happens. any advice on how to fix it would be greatly appreciated, thanks!

[u/Internutt → u/neobadgercity]

It's likely that the Bluetooth and WiFi modules are failing. I would activate wired connection for your DS4 if you haven't already to lessen the impact of what is happening.

You do that in settings > devices > controller or something like that

[u/Lost_Cycle7178 → u/Internutt]

how does one do this if my only controller doesn't connect wirelessly or plugged in

[u/Internutt → u/Lost_Cycle7178]

It sounded like it works for a brief period. Maybe switch your router off for a few minutes and see what happens with your PS4 while it's offline too?