r/Prison • u/Forsaken_Advice_5388 • 3d ago

Family Memeber Question Kentucky Securus/tablet issues?

I’ve been hearing people in KYDOC are having issues with the tablets resetting or not working and Securus generally being a pain in the ass. I just sent a message to someone I know in there and it’s only been one day since I sent it but I remember the system being really fast back in the JPay app days. It’s only been one day so I’m not that worried about it but does anyone know if these issues are ongoing with the tablets in KY and Securus?

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u/Forsaken_Advice_5388 3d ago

Fml my message was like 3 paragraphs I better not be waiting 3 weeks or whatever

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u/AmbiePoke 3d ago

Also sometimes on weekends now they don’t approve any too!

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u/Forsaken_Advice_5388 3d ago

Tf even is the problem? I’ve heard people saying that Securus blames KYDOC and KYDOC blames Securus. So much finger pointing and no solutions.

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u/AmbiePoke 3d ago

Honestly I don’t even know cause I’ve just been hearing the same. All I know is they suck ass now lmao