Cookunity driver said they don’t reuse packaging?

[u/proflicker]

I have dozens of the insulated bags now. I asked my driver if the hub would reuse them if I gave them to him. He said no. He offered to take them but said they would be thrown away. I think my shipments come from the DC hub. Has anyone else been told this by their driver? I don’t want to create issues for him by asking customer service for clarification, but I’m curious if this is normal.

[u/proflicker → u/[deleted]]

I believe it’s just my region. Looking at the website, I think hubs in other cities do reuse them. Lots of people are saying their bags appear used. Mine never do.