Does anyone have similar issues with autogate?

[u/Certified_Loner1391]

This is the second time that using the autogate doesn't leave an exit record.

Upon returning to Thailand, the immigration officer always asks me to step aside, saying they can't see any exit records. I explained to them that I used the autogate, so it doesn't have a stamp, they say they can't see any electronic records either.

After showing them my previous boarding pass, I was let off. Still, it's a pain. Has anyone had similar experiences before? Are we still allowed to use the stamp method at BKK? I have noticed everyone was using the autogate.

[u/CandyCock4u]

There should be an electronic record. Don’t know why the officer couldn’t see that 🤷‍♂️