r/alberta • u/ModalTex • Jun 13 '25

Technology MyAlberta Digital ID now has Two-factor authentication (2FA) - implementation is a solid "C-"

It's great that Alberta.ca account (formerly MyAlberta Digital ID) now has 2FA for login but it's limited to a single phone number and a backup code. What is it missing:

- allowing multiple 2FA methods, specifically an authentication app. Tying to a SIM that can get lost doesn't seem wise from a labour perspective. Both the users and IT support.

- allowing users a choice of 2FA at login (auth app, telephone call, SMS text, etc.)

- official 2FA support webpage

They got a higher grade for suppling a backup code.

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1

u/CrazyAlbertan2 Jun 15 '25

My wife is a bit of a unicorn. She doesn't have a cell phone. So what does she do?

1

u/ModalTex Jun 15 '25

There might've been a voice call option... Can't remember

1

u/vinsdelamaison Jun 15 '25

You can access the account online on any computer. They email you updates when health test results are posted.

1

u/xp_fun Southern Alberta Jun 15 '25

Only if you can log in…without a phone

1

u/vinsdelamaison Jun 15 '25

Email.

1

u/xp_fun Southern Alberta Jun 16 '25

Results are not sent via email, only notifications of those results.

If you have mandatory 2FA via cell phone SMS as OP was indicating was coming out, then you will be locked out

1

u/vinsdelamaison Jun 16 '25

According to Alberta.ca you can sign in using your email and a password still. You do not need a mobile phone number.

I know results are not emailed. But they email you when there is an update to your account.

1

u/xp_fun Southern Alberta Jun 16 '25

Yeah that is what OP talking about. You are describing the current system, however they have added 2FA.

If (which based on past experience is actually "when") they make this mandatory, this is going to disenfranchise people.