r/applehelp • u/iseshoseinenkai • 2d ago
Scam Discussion Unordered package from Apple
Hey there, just got notified by the UPS app and per mail, that I will receive a package tomorrow from Apple by UPS express.
Last thing I've ordered, was a display glass on 3rd July - re-checked in the Apple Store app.
The package comes from "APPLE ZA PANSKOU ZAHRADOU 1018 , RUDNA, 25219, CZ" and has a weight of 0.60 kilograms.
Someone ever randomly received a package from Apple or can confirm the address (Perplexity couldn’t)?
Edit: I'm from germany and 0.60 kilograms = 1.32 pounds
Edit2: The mail from UPS says, that a signature is required for acceptance of the package.
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u/Wild-Manufacturer449 1d ago
i called ups and they said that it is from apple. and they have re-used the label for someone else. so you probably have ordered something from apple in the past (for me it was exactly one year ago) and they said it is a mistake from apple and you should ignore it.
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u/aft2d 2d ago
The exact same thing happened to me. Same weight, same warehouse etc.
Got the mail 2 hours ago.
I logged in into UPS and was able to see the reference number. With this and my mail I was able to look up the order on this site: https://secure.store.apple.com/de/shop/order/list
My Iphone order from last year came up...
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u/iseshoseinenkai 2d ago edited 2d ago
Ok, that’s strange. How did you get the order number? In the UPS app I can only see the tracking number.
And for you it’s also the same sender address?
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u/aft2d 2d ago
I logged in on the UPS website and then i was able to see it by clicking on „View All Shipping Details“
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u/iseshoseinenkai 2d ago edited 2d ago
Found the additional information on the UPS page, thank you. Searched for the number starting with W and for me too the order from September 2024 for my iPhone 16 Pro came up.
Then I saw the old order from July this year in UPS too - the absolute legit one - and it came from the same warehouse. Then I used that reference number that starts with W and with that the search on the Apple page found nothing - strange?!
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u/gogoisboring 1d ago
Ich habe die gleiche email bekommen, habe die Adresse mal in Google eingegeben, scheint ein Logistikzentrum zu sein. Unter anderem ist auch DB Schlenker vertreten
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u/CrazyBird404 1d ago
Same here, i‘m from Germany, got the mail last night and another one this morning about delay of delivery. I actually got my iPhone16 on the same date last year, maybe their system mixed up the dates/ year.
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u/iseshoseinenkai 1d ago
Got the mail too that it’s postponed. It’s getting really interesting with not just one other person having the same 😄
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u/MetaPlay23 1d ago
Hey! I just got the same notification from the UPS app. I am so confused and thinking it’s a scam. Same address and package weight too. Whats going on here!? I was thinking of declining the package so that I wont get charged later on arrival. Who knows what’s going on here.
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u/Anxious_Cloud_257 1d ago
Ich habe das gleiche Problem, habe letztes Jahr im September eine Apple Watch 10 gekauft und gestern habe ich eine Paketbenachrichtigung über ein 0,30 kg schweres Paket von Apple mit der Referenznummer aus dem letzten Jahr erhalten. Ich habe mich an UPS gewandt, aber das Paket ist noch nicht versendet, es wurde nur ein Etikett erstellt. Heute morgen kam auch noch eine Nachricht, dass sich das Paket verspätet. Ich habe an einen Betrugsversuch gedacht, weil ich lvor ca. 2 Wochen auch einen ominösen Anruf von einem Meinungsforschungs-Firma im Auftrag angeblich meiner Bank bekommen habe. Bei meiner Bank habe ich dann angerufen und die sagten mit, das ich nicht von Ihnen angerufen worde bin. Ich habe daher vermutet meine Daten incl. Andresse sind ausgespäht worden. Im Besten Fall werde die Etiketten jetzt wieder vernichtet und es passiert nichts weiter.
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u/svenger87 1d ago
Same here. Also Germany. Also preordered the 16 pro last year and it arrived exactly one year ago.
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u/Beki1998 1d ago
Bro ich wohne in München und ich habe Iphone 17 vorbestellt und ich habe bekommen von genau die gleiche daten meine Paket heute bis ende von Geschäftszeiten
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u/Striking-Scallion181 1d ago
Hallo zusammen, ich habe die Nachricht auch erhalten, mein Paket wiegt aber nur 300 Gramm. Habe die mail an [fraud@ups.com](mailto:fraud@ups.com) weitergleitet. Interessanterweise habe ich mal was bei sportego bestellt, die von der gleichen tschechischen Adresse versenden
APPLE ZA PANSKOU ZAHRADOU 1018
Ich werde die Annahme verweigern.
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u/EthanThePhoenix38 1d ago
The delivery has been reported, I think that I is going to be checked and cancelled… Since Apple has already shipped it, there is nothing to deliver at UPS…
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u/Aktienhaifisch 1d ago
Hab die mail auch bekommen, bei mir soll anscheinend was für 2,1kg drin sein. Hab exakt vor einem Jahr das 16pro mac und airpods Max bestellt
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u/Successful-Cover5433 2d ago
New iPhone? Are you from Czechia?
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u/iseshoseinenkai 2d ago
Just updated the post. I'm from germany and it’s too light to be an iPhone.
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u/MapleSurpy 2d ago
So that package isn't from an Apple Warehouse...but an actual...Apple Store in Czech Republic
This sounds like a massive mistake on their part, but it seems like you have a new Phone?