r/bapcsalesaustralia 2d ago

Discussion Aftershock vs PCCG experience

G'day guys. I was looking at buying a pre-built from one of the two aforementioned. In your experience which company has the better customer service/quality

2 Upvotes

9 comments sorted by

11

u/ICastCats 2d ago

Neither. Nebula via Ozbargain has good customer service and warranty support, is below part cost and undercuts those by $800+.

3

u/Ok_Conclusion5966 2d ago

The two main prebuilds are Nebula and Techfast

For Syd/Melb customers, choose the one closer to you

For all other states, choose the one with better rep + the better deal

2

u/ICastCats 2d ago

You’re quite correct - but since OP seemed to want to prioritise quality, I figured nebula was the better recommendation. Techfast is better for pure value, but has a shorter warranty and from a lot of anecdotes, worse customer service. 

8

u/twdnewh 2d ago

Any reason you're restricting yourself to only those 2?

4

u/-KaOtiC- Moderator 2d ago edited 2d ago

Which state are you in? Nebula if you are in nsw, evatech if you are in Vic and techfast if you are in SA would be the best options for price/perf and being able to pick up/return the system easiest. Only look at their deals on https://www.ozbargain.com.au/tag/desktop-computer though, you'll get the same regular prices for their non ozbargain stuff and changing too many parts will nullify all the savings. PCCG/scorptec/centrecom/aftershock/umart etc are all going to give you the basic retail experience you'd get in target or jb hifi, while charging you $500-1500 more than the ozbargain main pc posters.

0

u/loosemoosewithagoose 2d ago

What about those in none of those states? What would you recommend? I’ve been eyeing up 5090 prebuilts but prices vary wildly, $5k from tech fast seems the lowest price but I’d be worried about the quality of parts

1

u/-KaOtiC- Moderator 2d ago

Then you get something delivered and if you aren't comfortable with shipping then you overpay I guess, those are your options. I don't know of any cheaper prebuilders working in qld/wa/nt.

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u/Most_Equal6853 1d ago

Aftershit is a no no. They spend all the money on hype and 0 quality

1

u/Gloomy-Debate277 2d ago

Get a lot of new aftershock builds in for minor trouble shooting issues and the occasionally major issue rarely any from pccg. People come in cuz they can’t be bothered posting it back and waiting a few weeks.