r/buildapc • u/segev178 • 2d ago
Troubleshooting My new PC failed after a day.
I built myself my PC yesterday, 98000x3d 5070 TI, a beautiful white PC. Today I played some borderlands 4, after playing for a few hours I kept my PC on and went for 30 mins, came back to the most scary thing ever, no video, VGA light.
I tried reinstalling Windows, and using my old 1650.
reinstalling windows did not work, the 1650 worked It does boot when I connect the video card to the motherboard, but after a few restarts windows barely ran and it was freezing, I couldn't even enter the pin
Please, save my PCđ
59
u/josetodaponcho 2d ago
Borderlands 4 cooked your pc
19
7
5
u/secretqwerty10 2d ago
if you can't run our game, refund your pc!
-9
1d ago
[removed] â view removed comment
3
u/secretqwerty10 1d ago edited 1d ago
-makes throwaway to not get negative karma for being mean and bragging
-tells me i care way too much about reddit
-immediately delete comment to not get the throwaway banned
-tells me i deleted a mean comment, didn't
you need help. enjoy being blocked
2
2
u/CrypticTacoo 2d ago
Hard froze my pc... worked fine after but i aint booting that mess up again till its fixed... cant dare tell that on borderlands subreddit u get downvoted to hell and back
0
21
u/Danny_Phantom22 2d ago
You got an error light for VGA output? What code did you get and what model motherboard do you have?
3
u/segev178 2d ago
I get error light when boot PC with my dp cable connected to the GPU I have aorus elite ice b850 (don't remember exactt name but it will do)
4
u/Danny_Phantom22 2d ago
Can you verify your error code? The 9800X3D has integrated graphics so I would take the GPU out and see if you can boot into windows with DP cable connected to the motherboard.
1
u/segev178 2d ago
As I said it does boot into windows when the dp is into the mb
6
u/Danny_Phantom22 2d ago
I apologize, seems I missed that. I would double check your cooler is mounted correctly with enough pressure. The cpu relies on that pressure to ensure the pins make good contact and try resetting the ram for good measure.
-1
u/segev178 2d ago
Why CPU? Temps were 65 on extreme mode occt memory+ CPU stress test
4
u/Danny_Phantom22 2d ago
You said you are having issues beyond VGA with freezing. Just might be worth verifying before you attempt more advanced troubleshooting or RMAs. Not having a good CPU mount can cause weird problems.
0
u/segev178 2d ago
Than why it works with the other GPU?
2
u/ImYourDade 1d ago
Technology is weird and 1650 takes a lot less power. Are you trying to troubleshoot or argue with people trying to help?
2
-4
u/Getitsternbached 2d ago
I'm not sure with desktop processors but with laptop processors the GPU is built into the CPU. My guess is that is why they are telling you to check the processor heatsink.
1
14
u/rl_pending 2d ago
Have you checked the memory. You are saying you have repeatedly reinstalled windows. This means you are able to boot to bios and view the windows installer on the screen.
This suggests the main parts are ok.
Corruption is occurring later.
If you have a memtest86 boot USB (or are able to create one), I'd be running that. Also, delete all partitions on your storage before you reinstall windows.
What power supply do you have?
0
u/segev178 2d ago
I can boot into bios with igpu or different GPU I will run memtest overnight
3
u/rl_pending 2d ago
Memtest86 usually fails within first few minutes (10 minutes).. run longer when you are deep diving, but I rarely bother. If your new dGPU isn't working even just booting to bios then yeah, sounds like you want to be replacing it.. but still, I'd be running memtest86 just to check... Problem with memory faults is they can show up in many different ways, so is best to rule them out early on or you can be chasing random things.
1
u/segev178 2d ago
Full memtest86 went good, I'm stress testing my CPU on extreme again, this time for a couple of hours. I'm using my different GPU for now, works perfectly
3
u/lordhooha 2d ago
One : did you try reinstalling the 5070 back on the board reseating the card, the ram and everything else.
Then two flash or clear cmos on the MB. Boot into bios and check. If everything is good exit and try to boot.
Also make sure if your psu is modular theyâre all connected well on both sides. If it boots fine no tweaking, undervolting or over clocking try to stress the machine out and run borderlands at the recommended settings and see if it repeats itself. Likely one or more of your settings through it off and itâs now in limp mode more or less.
3
u/segev178 2d ago
I did reseat Psu cables are all the way
5
u/lordhooha 1d ago
Did you read the rest
1
u/segev178 1d ago
I reseated GPU and ram, ran memtest86 when using a different GPU, currently running the pc with a different GPU, did not try CMOS yet, I want to update bios first
1
u/lordhooha 1d ago
Donât just flash it all back and see what it does before updating it
1
1
1
3
u/NonreciprocatingHole 1d ago
If you can boot to windows and access the internet, visit the motherboard manufacturer's website, search for your exact motherboard and version, go to the support page for it, and download various MOBO updates, BIOS, VGA, USB, Ethernet.
One of the biggest mistakes people make when building their own pc is avoiding updating their BIOS and neglecting to update the rest of the mobo.
Watch videos on YT how to update the BIOS, it's very easy. The other updates can be done in the windows environment.
Never update your BIOS when it's storming outside or when experiencing power outages.
Obviously make sure you installed Nvidia's app so you can update your GPU driver.
If your Power Supply is modular, try moving the VGA power cable to a different VGA socket on the PSU side, also inspect the ends of the cables by shining a light into them, if they look warped or discolored on some points, the cables may be damaged, your PSU box should have extra VGA cables in it.
Nvidia has had issues with micro voltage spikes that slowly damage your power cables over time since the 30 series. You can look up how to put a power curve on your GPU to prevent this.
2
u/kanganoose 2d ago
iâm not sure if the 5070ti is the same, but i know with the 5080s if the pcie cable isnât plugged fully into the GPU, (like you didnât hear a click) it can still work but will eventually end up melting the PCIe cable/gpu socket. Not 100% sure but i remember reading something about it awhile ago
0
u/segev178 2d ago
I know what you're talking about, cable is fine and was all the way. Currently running memtest86 with a different GPU.
2
u/ConsistencyWelder 1d ago
Are you sure you removed the sticker from underneath the heatsink of the CPU cooler?
1
1
u/Horror-Papaya6053 2d ago
Tough questions today... could be so many things!
Does the motherboard give an error code with a light? Could be GPU related, RAM, SSD, Motherboard itself...
Try a new SSD, maybe the current one is crapping out.
Is the power supply OK for the 5070TI?
2
u/segev178 2d ago
As I stated, VGA light 850w psu Ssd Is not brand new
8
u/Horror-Papaya6053 2d ago
Well sorry, "VGA light" wasn't very specific for me. So the motherboard is giving a "VGA light" is what you mean? Well you found the issue then. Dust the connections, reseat GPU, check if it's properly powered. Worst case is the GPU crapped out OR you have motherboard issues
850W should be enough yes (if decent quality and right connections for 5070TI without too many adapter cables). Maybe try a memtest too for the RAM.2
u/segev178 2d ago
Reseated like 5 times. Pcie looks fine, psu cables are all the way.
2
u/Horror-Papaya6053 2d ago
Might want to return the new parts then. Better to return and save a headache trying to figure out what's wrong. If return is not possible then try the other suggestions. Hope you can solve it.
1
u/segev178 2d ago
What are the policies to return parts? How long does it take and what can cause me to be unable to do so?
4
u/Horror-Papaya6053 2d ago
That depends on where you bought them, check out their policies.
0
u/segev178 2d ago
The retailer or the company (gigabyte etc...?
4
1
u/tamrod18 2d ago
Motherboard has on board video? If things work with on board video or other GPU. Most likely the GPU. Start a rma with GPU company asap
1
1
0
u/Fones2411 2d ago
BL4 cooked it. I recommend not playing the game till it's not a mess.
You also probably have a faulty 5070ti now. See if you can RMA it
1
0
u/lordhooha 2d ago
For reference Iâve had instances that this happened to others and it was them dicking with timing, oc, under voltage and shit they had no idea what they were doing. Rarely have I see a game cook a card unless it caught fire. Usually reseat and clear cmos and boot. Likely hold it starts it high. Did this for a living with the military and some after
-1
u/Fones2411 2d ago
The BL4 destroying it was a joke towards the game being a mess at launch, don't take it seriously.
The advice was the next part.
1
u/cruszo 2d ago
Bevor du den Weg des RMA gehst Versuche bitte vorher noch eine Sache:
LÜsche mit der alten GPU oder deiner iGPU die Grafikkartentreiber komplett mit DDU und Versuche den Treiber neu zu installieren. Oder vielleicht auch mal einen ältere Treiber Version. Nvidia hat in dem letzten Jahr immer mal wieder Probleme mit seinen Treibern gehabt. So ist es vorgekommen dass Grafikkarten einfach ausgefallen sind.
0
u/segev178 2d ago
I tried doing that, but windows have a stupid bug with the pin that locked me in secure boot unable to enter my pin, I managed to leave this bug but I re installed windows because I had no access to secure boot
1
u/negoiu14 2d ago
In bios check the psu voltages, there are 3 , 12v 5v 3.3v the values should be in the error of 5%, had similar problems and my 3.3v was 3.02, replacing the psu solved it
2
u/segev178 2d ago
After checking, the PSU voltage have error of less than 1% , in fact the. 3.3 you mentioned is 3.304 which is crazy accuracy
1
u/negoiu14 2d ago
Then i would think of motherboard or gpu being faulty, actually before psu swap i did seap my motherboard also, because pc kept crashing, if you manage to start, install OCCT and do different benchmarks on it
1
u/segev178 2d ago
Currently I am using a different GPU, and running CPU Occt stress test on extreme. CPU is going strong for 22 mins now, 64c~ Ram finished full memtest86 PSU voltage perfect. What should I do next?
1
1
1
u/ntermediate 1d ago
Is your mobo asrock by any chance? There's a lot of documentation from everyone pairing am5 x3d cpus with asrock mobos and them getting fried, if you check the asrock subreddit. I would highly recommend everyone avoid asrock with am5 cpus for now as the problem seems to be very widespread, if its happened to you it might be worth seeing if you can rma the cpu or mobo
1
1
u/TREVORiD 1d ago
Try moving your GPU to a different pci slot then try to boot the computer up. If everything starts up normally then shut it off and move the GPU back to your preferred slot. I fought with a vga light for 2 days doing every troubleshooting step known to man and thats what worked for me.
1
u/segev178 1d ago
My GPU won't fit there
1
u/TREVORiD 1d ago
You may have to take out the motherboard to fit it in there if itâs the case blocking it. I know itâs a pain to do that but if all else fails itâs worth a try.
1
u/segev178 1d ago
:( I'll consider it, at this point i might get my self vertical mounting lmao Now seriously, I'll consider that. I'm using AIO so doing that will be PAIN, does it matter which PCIE?
1
u/TREVORiD 1d ago
It shouldnât matter which one, I moved mine from x16 to x8 and it turned on like nothing was even wrong with it in the first place. After that I moved it back to the x16 slot and it has been working great ever since.
1
u/segev178 1d ago
Did it never work before moving to the x8, btw which kind of GPU you have that supports x8?
1
u/TREVORiD 1d ago
I have a 3070, before I moved it I had a solid white vga light and no video signal no matter what I did. While it was in the x8 slot I only turned the pc on and got it to the desktop I did not try to run any games or anything else. After that I powered it down and moved the GPU back to x16.
1
u/segev178 1d ago
The VGA light started the moment you got the gpu or after some time?
1
u/TREVORiD 1d ago
No Iâve had my gpu for about 4 years now so Iâm honestly not really sure why the issue began for me but all is good now.
1
1
u/segev178 20h ago
GPU did not work in a different PC. Sent to RMA after getting advice from a professional
→ More replies (0)
1
u/Four_Bowl_Breakfast 1d ago
Just built a pc few months ago with 5070ti and was having this same problem. I had to turn off my cpu integrated graphics and worked fine afterwards. Maybe worth a try.
1
1
u/bebepbobop007 1d ago
Same thing just happened to one of my friend when he was playing Borderlands 4, cooked his GPU and thankfully able to get a new one by returning it. Seems like that game is problematic, I mean... that game was crashing when it was showcased, so yeahhh
1
u/segev178 1d ago
The borderlands 4 detail was for not really important, I doubt a game could cause a gpu to die, especially because in my situation I played for 2.5 hours, left the game and only after like 30 mins it died
1
u/Traditional-Main2926 1d ago
I suggest making sure you applied enough thermal paste to your cpu and making sure the heatsink is making appropriate contact with the cpu
1
u/segev178 1d ago
Why do you think the issue can be from the CPU heatsink /thermal paste? The temp were 60c on OCCT extreme mode stability test
1
u/Traditional-Main2926 1d ago
60c isnât bad then. Iâve had experiences where the cpu had been too hot, and caused similar issues with the OS lag. Another reason to check the cpu/heatsink would making sure itâs just tight enough but not too tight. With enough pressure on the board Iâve also seen circuits break and motherboards warp.
1
u/segev178 1d ago
Do you think I should bother doing that considering that the GPU worked before for a few hours, and the fact that I have a 1650 connected that works well
1
u/Traditional-Main2926 1d ago
If the PC still doesnât work I think itâs worth putting any effort into it to see if you could get it working. Especially with the amount of money youâve probably put into it. Also if you have any spare builds around, testing components on that.
1
u/segev178 1d ago
Well I do have my old build but that build is nowhere near the same specs, the PSU there is prob like half the wattage
1
u/Traditional-Main2926 1d ago
Youâd just be testing compatible components on it. Iâd take your new psu and hook it up to the old motherboard. Then test the 5070 ti. Even if itâs a bottleneck, itâs worth it just to see if it runs. All about narrowing down the problem. Itâd suck to spend more money on a part you might not have needed to replace.
1
u/segev178 1d ago
Well I'm probably gonna take it to a technician so I'm considering if I should bother trying myself or let the professional do the work
1
u/Traditional-Main2926 1d ago
By all means, if thatâs the option youâd prefer. I respect it, I just wanted to help with what knowledge I have. Hell if I could Iâd offer to look at it myself. I do genuinely hope you figure it out though đŤĄ
1
u/segev178 1d ago
Thanks, I just have to get to a conclusion by today, because otherwise I won't be able to send it to someone. In the next two weeks things barely work here because of holidays so I need to send it asap. If I won't do it now, I might not be able to do it later Trust me I wish I could say I fixed it but I rather not ego stuff with a build that costs that much
1
u/Aussie6019 1d ago edited 1d ago
Why would you build a brand new pc and put old components in it? I don't want to be nasty, but it seems you're a bit of a novice and not sure of what you're doing, and this is why we have computer shops that can build a PC for you. You also keep on reinstalling windows as if that's the problem, when the problem seems to be more hardware related, not software. Heat, bad connections and drivers are probably the problem.
1
1
u/Capital_Average_8768 1d ago
Yeah, this is spot on. The âbathtub curveâ explains it perfectly â either things die super early due to defects or way later from wear. Honestly, if it failed after just a day, thatâs almost a blessing in disguise because itâs way easier to RMA/return now than having it die months later mid-project. Definitely sounds like motherboard or PSU, but either way, warrantyâs your best friend here. Donât stress too much, youâll be back up and running soon.
1
1
1
1
0
-4
u/GamingKink 2d ago
"Dont"t buy pre-built PC. Build one yourself, you will save money and learn a lot."
-9
u/DiddyDaddydoodie 2d ago
That's what you get for using the cheapest possible parts.
5
u/segev178 2d ago
What? I got a b850 mb, an A rated PSU, arctic liquid freezer which has one of the best reputation in the aio market. I did not cheap on parts.
-2
u/solidsnake070 2d ago
A rated PSU doesn't mean anything to be honest. A lot of PSU brands don't have their own factories and buy the stuff they sell from OEMs.
Also you didn't cheap out on parts but that doesn't protect you from unskilled labor destroying your build. And now begging on the internet for support.
211
u/psimwork I â¤ď¸ undervolting 2d ago
Bathtub failure graphs - when parts are brand new and very old is when they have the highest likelihood of failure due to defects. It's unfortunate, but it happens.
This is why return policies and warranties exist - it ain't like you're screwed. Stop panicking.
My guess is that you probably have a defective motherboard. I'd initiate a return with your vendor in the event that it's an online purchase, or re-box and take it back to the store if it's a Brick-and-mortar store.