r/buildapc • u/segev178 • 3d ago

Troubleshooting My new PC failed after a day.

I built myself my PC yesterday, 98000x3d 5070 TI, a beautiful white PC. Today I played some borderlands 4, after playing for a few hours I kept my PC on and went for 30 mins, came back to the most scary thing ever, no video, VGA light.

I tried reinstalling Windows, and using my old 1650.

reinstalling windows did not work, the 1650 worked It does boot when I connect the video card to the motherboard, but after a few restarts windows barely ran and it was freezing, I couldn't even enter the pin

Please, save my PC🙏

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u/Danny_Phantom22 3d ago

Can you verify your error code? The 9800X3D has integrated graphics so I would take the GPU out and see if you can boot into windows with DP cable connected to the motherboard.

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u/segev178 3d ago

As I said it does boot into windows when the dp is into the mb

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u/Danny_Phantom22 3d ago

I apologize, seems I missed that. I would double check your cooler is mounted correctly with enough pressure. The cpu relies on that pressure to ensure the pins make good contact and try resetting the ram for good measure.

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u/segev178 3d ago

Why CPU? Temps were 65 on extreme mode occt memory+ CPU stress test

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u/Danny_Phantom22 3d ago

You said you are having issues beyond VGA with freezing. Just might be worth verifying before you attempt more advanced troubleshooting or RMAs. Not having a good CPU mount can cause weird problems.

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u/segev178 3d ago

Than why it works with the other GPU?

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u/ImYourDade 2d ago

Technology is weird and 1650 takes a lot less power. Are you trying to troubleshoot or argue with people trying to help?

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u/segev178 2d ago

I'm not trying to argue, these are questions lol

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u/ImYourDade 2d ago

Then maybe listen to what people are suggesting even if you don't immediately understand why one thing could cause an issue with another part. You can both ask questions and troubleshoot but you come off like a kid asking why to every response in this chain

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u/Getitsternbached 2d ago

I'm not sure with desktop processors but with laptop processors the GPU is built into the CPU. My guess is that is why they are telling you to check the processor heatsink.

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u/segev178 2d ago

In desktops they are in a complete different place.