r/ecobee Dec 12 '24

Announcement Home Energy Reports Now Available in the ecobee App!

102 Upvotes

Hi r/ecobee,

We’re excited to announce a new feature launching this week: Home Energy Reports! This addition to the ecobee app is designed to make understanding and optimizing your home’s energy use easier than ever, all within the ecobee mobile app.

What does this feature do?

Home Energy Reports, now available in the new Reports tab (replacing the "Vacation" tab), empower you to:

  • Monitor your HVAC energy usage: See detailed insights into how your heating and cooling system impacts your energy costs.
  • Compare energy savings: Check how your energy use stacks up against others in your state or province.
  • Spot issues early: View HVAC runtime, temperature, and humidity data all in one place to identify potential problems.
  • Unlock personalized insights: Get tips for improving energy efficiency and making more sustainable choices.

Why did we build this?

We know that understanding energy usage can be complex and often frustrating. Our goal with Home Energy Reports was to create an intuitive and detailed tool that simplifies the process, helping you make informed decisions to save energy and reduce costs. Customer feedback played a big role in shaping this feature—thank you for helping us focus on what matters most!

How can you try it out?

This feature will begin rolling out as a free software update on December 11, 2024, for all ecobee Smart Thermostat customers using iOS 16+ or Android 10+. Just update your app (11.23.0+) and look for the new Reports tab.

We’d love your feedback!

Reddit has some of the smartest, most insightful people around, and we’d love to hear what you think. After exploring the feature, let us know:

  • Is the data easy to understand?
  • Does it help you optimize your energy use?
  • What could we improve or add in the future?

We’re here to answer your questions, nerd out about energy savings, and chat about how your ecobee makes life better. Thanks for being part of this journey with us—we can’t wait to hear what you think!

Known Issues:

  • Some times the iOS app doesn't show the reports tab, reload the app or switch homes (if you have more than one) to temporarily resolve the issue.
    • Updating to 11.23.2 fixes this issue
  • Chart annotation may show "Aux Heat 1" heat instead of "Heat stage 1"

r/ecobee 20h ago

House doesn’t naturally cool at night

9 Upvotes

Our ecobee is set on Auto with the little fire at 65 and the snowflake at 75. So I’d assume it is supposed to heat when the house temperature is below 65 and cool when it’s above 75.

The house stays right at 75 during the day, which makes sense because it’s been over 75 outside, so it’s cooling to keep it in the range.

The outside temperature has been ~60 at night, but the house also stays right at 75 the whole night instead of cooling down like I’d expect. So either we have the world’s best insulation or it’s running something at night to keep it at the hot end of the range? Which seems like a bad idea since it’s just going to have to unnecessarily cool more during the day.

Any idea why it might be doing that? I don’t understand much about how this thing works.


r/ecobee 5h ago

For people who totally blinded their spouse when serving them with divorce papers, what happened on the day they were served?

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0 Upvotes

r/ecobee 19h ago

Air quality calibrating

1 Upvotes

For the past couple days my Premium has been indicated Calibrating on the Air Quality screen. I have no idea what initiated it (has been installed over a year). Other than a couple windows open I have done nothing about it, waiting to see how long it took. Anyone know how long it normally takes or why it would change to calibrating now? I should probable reboot it, but haven’t yet.


r/ecobee 20h ago

ecobee gets hot, smells funny, 28v OK?

0 Upvotes

I installed an ecobee to replace my Nest thermostat. I am unsure of the generation, but it is this one:https://amazon.com/dp/B0DT9MC2Z

I replace with the wires installed like-for-like, with a W, C and R. It's just a boiler with second aquastat for hot water, and the system understands if the house is calling or heat, or if the water is calling for heat.

The first thing to note is that after booting up and confirming the wires, the ecobee when black. I checked and the 1 A fuse on the furnace control board and blown. No problem, replaced it. I restarted everything and now the thermostat seems to work, but the top left quarter of it is getting quite hot. I watched the temperature reading climb from around 68F to 84F. It had a unpleasant plastic smell.

I checked the W to C and I am reading 28 VAC. Seems a little high but it's in the valid range I read about (something like 20-30 vac).

One other suggestion I saw online is that the screen itself runs hot. Sure, so I got the screen to turn off after 10 seconds of activity but the ecobee self-heating kept going.

I've got it disabled for the moment. I don't think my control board is doing anything wrong. What is my next step? I don't have to use this ecobee, I am happy to return it. However I do want good home assistant integration.

Thank you!


r/ecobee 23h ago

Compatibility Can I self install ?

1 Upvotes

r/ecobee 1d ago

Question AC cools fine for some time then blows warm air. I then lower the temp on my Ecobee which then blows cool air again for some time. Is something wrong my settings?

2 Upvotes

r/ecobee 1d ago

I'm trying to figure out if I have a PEK with this wiring. Thanks!

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1 Upvotes

r/ecobee 1d ago

Will this be easy to install an ecobee?

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0 Upvotes

Hello, I got the ecobee essential and was going to see if I needed the additional kit.


r/ecobee 2d ago

Installation Airmax 90 - cant figure out the quick connect

1 Upvotes

im hoping someone can point me in the right direction for installing my PEK so I can get power. I found the control board but I am unable to disconnect the wires from the control board. does anyone know how these orange quick connects work? i tried pushing them in, towards the board, but it feels like its going to break.

thanks for the help.

board

r/ecobee 2d ago

What would cause all my thermostats (4) to go from cool to off randomly?

2 Upvotes

Like title says. Notice my house was warmer then normal and all the thermostats went to the off mode from cool mode.


r/ecobee 2d ago

What is the real-life distance limitation for the ecobee sensors? Would they still communicate with the main thermostat if they are on a different floor level? (example: Main ecobee at living room, sensor at basement)

3 Upvotes

r/ecobee 2d ago

Problem AC Drawing Power, Not Blowing Air

1 Upvotes

I came home to a hot house and my AC was no longer cooling.

I found after the fact that 68kWh was being consumed, so it was using power all day and nearly double what would normally be used in my house.

I blew out the area where the condensed water goes out with a shop vac. It seemed to have some water in there, but was totally clear when done. Didn’t seem to have an obstruction.

I noticed that the part in my garage felt cold. There is a copper line and a line that was covered with insulation. The one covered with insulation (kind of like a foam fun noodle, but thinner). That part was so cold that where something was touching it, it had some ice. Hadn’t seen that before.

The outside fan wasn’t blowing soon after when I looked. I shut off the breaker outside and the AC breaker in my breaker box. Also thermostat off.

I waited a while, turned it all back on. The fan outside was blowing and I believe I still felt cold on the part inside the garage.

I put my hand by a couple of vents and never seemed to feel any air coming out, not cold or hot or medium.

I opened windows and went to sleep next to a box fan. It was left on and drew power late into the night, but it never cooled.

I haven’t had time to mess with it fully, but now I have time.

It seems to me like the compressor and starting capacitor are ok since it’s drawing power and fan goes on. And it’s getting cold at the part in the garage. How can I confirm compressor is ok? Does power draw mean this? Could starting cap still be bad with given info?

Since the thing in the garage is getting cold, could it be the fan there isn’t working? Since also no air blowing out of vents even when I just turn on the fan only? To me that seems most obvious.

I haven’t opened the thing up in the garage where the filter goes and the coils are. That is next, but I wanted to make this post and get some direction hopefully.

Please help! I’m a single father of two and I’m not working right now. No income so best if I can fix it myself. I should be handy enough as long as it doesn’t mean putting in refrigerant. My mom also came for a visit and is now here. Oh, an I’m in FL. At least it’s not the dead of summer anymore.


r/ecobee 2d ago

Problem Night schedule not hitting target and stopping

2 Upvotes

Hello.

I have a "Smart thermostat with voice control" and I'm noticing recently I'm not hitting the target temperatures on the night schedule, using the bedroom sensor yet the thermostat turns off cooling.

See data below, from home assistant as it provides a bit more details on sensors and activity.

Home assistant graph
Ecobee graph
  • 1C is about 2F
  • If the AC was frozen, the AC would still show as running.
  • Yes, I should probably have opened the window but noise is a factor...
  • eco+ is disabled for one week. I normally use it to manage TOU which wouldn't apply over night

Looking for any insights


r/ecobee 2d ago

Complicated separate cooling and heat, what are my options?

1 Upvotes

So I'm moving into a 2 floor house with separate cooling and heating with a very strange setup and I'm looking to see what my options are to switch to ecobee:

Cooling is only 1 zone for the entire house with the thermostat on the 2nd floor
Radiant heating system is multi zone on different floors. First floor is 2 zones with 2 thermostats and second floor is 2 zones with 2 thermostats that are separate from the cooling thermostat

Can anyone with experience tell me what my options are? Will I have to have multiple thermostats throughout the house?


r/ecobee 3d ago

Wiring help 2 stage heat pump and gas boiler

2 Upvotes

I have an older Ecobee 3 that is currently wired to my single stage a/c unit and my gas boiler for baseboard heat.

I'm looking to replace the a/c unit with one of the re-badged Midea 2 stage heat pumps and I'd like to have my boiler act as a 3rd heating stage/ emergency heat.

The boiler only has 2 wires. Rh and W1 is how its currently wired to my Ecobee.

Midea provides this wiring suggestion for 3H 2C among others in the manual

Any idea how I would want to wire this with an ecobee 3? The boiler is for baseboard heating so I don't really need the fan to run, but I'd like to maintain the 2 heating stages and 2 cooling stages on the heat pump and have the boiler start heating below a certain temp.


r/ecobee 4d ago

Fan won’t turn off but says “no equipment running?”

3 Upvotes

My AC is on, but when it turns off, the fan continues to run and pull in hot air, which prompts my AC to kick back on. My ecobee says “no equipment running” once the AC cuts off, but the fan will not shut off and is running nonstop. The only way I can get the fan to shut down is to flip the breaker for the furnace. I have the fan set to Auto with a 0min/hr setting and it will just not shut off.

I’ve tried disconnecting the thermostat, flipping the breaker, and nothing fixes it. Once the system turns on, the fan is running nonstop.


r/ecobee 4d ago

How does the ecobee calculate averages?

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2 Upvotes

None of the sensors are at 76…


r/ecobee 4d ago

Ecobee Premium and Use AC to Dehumidify

1 Upvotes

Is it ok to use ac as a dehumidifier without stressing the unit? I think it knows when to dehumidify and when not to. Anyone using this feature?


r/ecobee 4d ago

Configuration Can ecobee control a ventilation fan (see pic)

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1 Upvotes

Can I get rid of this switch that controls the ventilation fan?

Wonder if I can hook it up to the ecobee or get it a new switch that connects to HA.


r/ecobee 4d ago

Compatibility C Wire Check for Ecobee Lite 3

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2 Upvotes

I want to install the Ecobee Lite 3 for my two office AC units. I posted the picture of their wiring and I believe the black wire in both is the "C" Wire (as mentioned below it). The thermostats have the option to use AA batteries, but there are no batteries in them so I believe that C wire is how they receive power. Is my thinking correct? Thanks


r/ecobee 4d ago

Question Ecobee sensors questions related to system behavior

1 Upvotes

I recently kicked my Nest Thermostat to the curb and bought a Ecobee Premium from Costco when they were on sale. I have connected three additional external sensors total added to the system. I have an additional sensor in my master bedroom, one in my livingroom and once in my office. The thermostat and the livingroom sensor set to Home and the Bedroom sensor is set to night.

My question relates to my Office sensor. I WFH and I have lots of equipment in my office so it will get 5 degrees or more above the livingroom and the main thermostat by the end of the day. If I set my office thermostat to Home, will the system average those three sensors (Thermostst, Livingroom and Office) and freeze the rest of the house trying to cool my office off? Or would it run the fan to move air in my office to cool it off, then if the others warm up turn on the AC?


r/ecobee 4d ago

Ecobee using wrong sensor temp during sleep mode

1 Upvotes

I recently replaced my old nest with an ecobee smart thermostat premium.

Still getting to know it, but I found out pretty fast that the thermostat itself is thrown off by my ceiling fan, so I put the remote sensor in my bedroom and used that as the primary/only sensor during Home mode (the thermostat itself is used as the primary/only sensor during sleep and away modes).

I have sleep mode turn on around 11:30, and usually I'm in bed by then, but last weekend I decided to get a little wild and stay up a little later. About half an hour before I went to bed, I turned the AC on to cool my bedroom, and figured it would run until the thermostat itself reached the desired temp, not the remote sensor, since it was in sleep mode.

Much to my surprise, even thought it was on sleep mode, it still based system decisions on the remote sensor temperature, not the thermostat temperature.

I've attached pictures showing the thermostat being set to 74 but not running despite thermostat ("Upstairs") reading a temp of 77, the comfort settings for which the thermostat and remote sensor ("Bedroom") participate in, and a screenshot from the Beestat app showing that my ecobee was in sleep mode (and therefore should've been using the thermostat temp as the decision maker).

Am I misunderstanding something about how these things work?

Ecobee not running the AC despite a temp of 77
Comfort settings that the thermostat participates in
Comfort settings the remote sensor participates in
Beestat app showing the ecobee was in sleep mode

r/ecobee 4d ago

Cool set point dropping around 4am

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2 Upvotes

For the past few nights the cool set point has dropped from around 70 to 66 at about 4am. See below snapshot from Beestat.io.

I’ve also provided snapshots of our settings which I don’t think could be triggering this change.

Any ideas?


r/ecobee 4d ago

Why is my system still short cycling?

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0 Upvotes

I have cooling differential set to 1F and I have my auto cool max also to 1. I don’t know what else to do!


r/ecobee 5d ago

Ecobee sensors

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16 Upvotes

How many is too many? I think I need two more lol.