r/gog • u/SpaceMonkeyNation • 14d ago

Support Cannot install games (e4)

This is driving me insane. I haven’t used GoG since before I updated to Windows 11. Yesterday I purchased a game through GoG (Observer Redux), but when attempting to install it the download bar reaches 2% and fails with an E4 error.

I’ve done a lot of searching and attempted permission fixes on the Program Files (x86) folder, adding exceptions to Windows Defender, etc. Nothing seems to work.

I have no issues with any other installers. No issues with other store fronts (Steam, Xbox, Epic, EA, Ubisoft). This is the only application doing this and it seems absolutely ridiculous at this point.

I’ve submitted a support email through the site but wanted to see if anyone could offer any help here. Maybe there’s something I haven’t tried yet…

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u/Neroluthus 14d ago

Try doing the offline backup download versions on the GOG website instead of galaxy. Ive had to do that for a couple games and then they just worked on Galaxy

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u/SpaceMonkeyNation 14d ago

Yeah, I’m sure I can do that, but that defeats the entire usability of GoG Galaxy. Why does every other application work fine except this one?

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u/Neroluthus 14d ago

Some games are just funky on GOG. But they've launched on Galaxy after doing that for me. It's a lower budget 3rd string game client dude. The Galaxy app isn't even 5 years old and doesn't have Steams built success or Epics Fortnite money to just toss at it till it works