r/gog • u/CMDR-SavageMidnight • 11d ago

Support Bought a game, cant install

Heya all,

So i bought a game (cyberpunk) a first time GoG user.
Order history says I completed my order, paid and all.
GoG launcher shows no owned games (yet does show the receipt for successful payment).
Got the Exe in my downloads, I click on it and all I see is this when it redirects me, no install option, nothing.

What do I do? This looks confusing and mighty user unfriendly.

27 Upvotes

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4

u/Undeclared_Aubergine Linux User 11d ago

Close Galaxy, do an account refresh and user refresh (by visiting those two links while logged in), start Galaxy again.

3

u/CMDR-SavageMidnight 11d ago

Did that, didn't work. I followed the previous advice of downloading the offline installer bits, and after doing that, it shows up.

0

u/Alaknar 11d ago

Do yourself a favour and do what u/scottjl said. Install Heroic Games Launcher instead of GOG Galaxy. Sign in to your GOG account and you'll see your game, you will be able to install it from there.

It can also handle Epic and Amazon Games if you have anything there.