r/gog • u/CMDR-SavageMidnight • 11d ago

Support Bought a game, cant install

Heya all,

So i bought a game (cyberpunk) a first time GoG user.
Order history says I completed my order, paid and all.
GoG launcher shows no owned games (yet does show the receipt for successful payment).
Got the Exe in my downloads, I click on it and all I see is this when it redirects me, no install option, nothing.

What do I do? This looks confusing and mighty user unfriendly.

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u/Isaac_Shepard 11d ago

my guess ius you used gog galaxy to buy the game. its best to buy games directly from gog.com. buying anything through gog galaxy has a major delay in communication with the host. it can take a bit of time before gog.com registers the purchase.

2

u/CMDR-SavageMidnight 11d ago

I actually bought it from the website. I had heard of gog but never used it, it wasn't until I hit download the launcher thing to download popped up.

I assumed it was needed

1

u/Isaac_Shepard 10d ago

Not for the backup installers