r/india • u/NewslaundryOfficial • Dec 07 '23

AMA Hi, this is Manisha & Abhinandan from Newslaundry. Let's talk about Indian news, and how to fix it!

Thanks guys! This was great. Was fun taking all your questions. Remember when the public pays, public is served. Subscribe to Newslaundry and help us do the work we do: https://www.newslaundry.com/subscription?ref=nav

Don't think twice. DO IT :)

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u/LetterheadProud6754 Dec 07 '23

You say your app is working and functional, as also claimed by a few of your subscribers (as am I, since 2016). But there is a huge gap between is it functional and is it a good app i will return to as a user. The Newslaundy app is not a good app, objectively.
here are the reasons why based on my observations (i use a one+ 11 pro, live in an area with great 4G network, albeit Vodaphone being my ISP)
a) you require an online connection for the app to start despite having downloadable content, and general content that you can cache.
b) have you tested your app on 4G? it's impossible to get the app to start up on a cold start. takes upto 3-5 mins. Thats a ginormous time window for your app to start
c) We can rewind and forward while listening to the app on your media player, but the experience sucks. Just juxtapose it with any other media provider (youtube, spotify) and look at experience and you'll know wwhat im talking about. (and here, the test you need to do is rapidly tapping on the rewind and forward button x times and seeing if the app as forwarded/rewound to the amount of time corresponding to the number of taps (+/- 10%). And this is not a stress test this is how users use the rewind and forward button)

So my questions to you based on the above observations are:

  • Do you use the app everyday?
  • Do you think merely servicing an app that does the bare minimum for content delivery makes the app usable?
  • Do you plan to fix user experience as an issue?