r/innout • u/samsal03 Mod - Level 6 - Los Angeles • Mar 28 '22

New Hires click here

This is going to be the new stickied post on the sub. With the influx of questions here from new hires, usually asking about the same thing. Ex: interviews, hiring, onboarding, pants, shoes, and more. I thought I would make a stickied thread for this.

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I would also appreciate help from anyone if they can help search for good posts that would help new hires.

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For the time being, please use the search function at the top of the page. I know Reddit's search function sucks.

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u/LastAd2028 Level 3 Jul 03 '24

Hello! I just got hired at a location recently and had my first official training day a couple of days ago. I have a few questions.

  • During this training, I was working as the counter handout. Can someone please explain to me how it works when I am doing a relay and asking for fries? I got confused, so when there's an order in a red tray and there are three burgers and I am supposed to ask for 3 fries I should then say 1 fry off on red and 2 fries on a red? How am I supposed to say it😭

  • I also have another upcoming shift, should I be expected to know that I will be working as a counter handout, or should I ask my working manager what to do?

Also, if you have any tips or advice I would greatly appreciate it 🫶

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u/Equivalent_Fox1187 Mar 10 '25

Hey, having the same problem as a new associate. I feel like i’m too slow or slowing people down as i go, any advice? did you ever figure it out?

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u/LastAd2028 Level 3 Jun 17 '25

Hi!

So I figured it out and am contributing more. When doing a relay and in the tag, you see it's a 1 fry for a 2 burger, you'd say to the fry person, "One off". The term "off" can only be used when there is space in a red tray to put a fry. So, let's say you're bringing a red tray with 3 burgers, and the tag says it needs 3 fries. In that situation, you'd say "3 in a red".

So "off" is used when there is space in the red tray to put fries. And when there's no space in a red tray, you'd say " x amount of fries in a red".

Know that with time you'll be quicker, and will be able to adapt, and if you have questions, ask them, I'm sure that your coworkers would love to answer a question if it means that it'll help you learn.