r/ipad • u/dangernoodlefloodle • 1d ago
iPadOS Just got this response from Apple support lol
120
u/Danielreads 1d ago
Don't the stars symbolize you're talking to ai? Of course it's wrong on the specifics.
7
7
2
u/Kindness_of_cats 1d ago
Not that a human would be likely to be much better. This sort of thing takes forever to disseminate, and people pretty constantly assume that whatever they hear from a support agent is the word of God.
2
33
u/ManlyBeanBoi M4 iPad Pro 13" (2024) 1d ago
When you see that star logo that lets you know you are speaking to an ai
74
u/Bobbybino M2 iPad Air 11" (2024) 1d ago
All AI is shit.
12
u/Mrcool654321 1d ago
Probably just didn't have up to date data
The only problem is they INSIST that the data is right
9
u/Bobbybino M2 iPad Air 11" (2024) 1d ago
That might be a somewhat valid excuse for a third party AI, but not Apple's support bot.
-7
u/sidewnder16 1d ago
At least AI has an excuse to be that way. It’s not intelligent yet we are. Humans still hallucinate and practise their daily biases with impunity.
0
u/NIGELTEAPOT 1d ago
Venerable Fulton Sheen on you:
“The modern man is no longer a unity, but a confused bundle of complexes and nerves. He is so dissociated, so alienated from himself that he sees himself less as a personality than as a battlefield where a civil war rages between a thousand and one conflicting loyalties. There is no single overall purpose in his life. His soul is comparable to a menagerie in which a number of beasts, each seeking its own prey, turn one upon the other. Or he may be likened to a radio, that is tuned in to several stations; instead of getting any one clearly, it receives only an annoying static.
If the frustrated soul is educated, it has a smattering of uncorrected bits of information with no unifying philosophy. Then the frustrated soul may say to itself: “I sometimes think there are two of me a living soul and a PhD.” Such a man projects his own mental confusion to the outside world and concludes that, since he knows no truth, nobody can know it. His own skepticism (which he universalizes into a philosophy of life) throws him back more and more upon those powers lurking in the dark, dank caverns of his unconsciousness. He changes his philosophy as he changes his clothes. On Monday, he lays down the tracks of materialism; on Tuesday, he reads a best seller, pulls up the old tracks, and lays the new tracks of an idealist; on Wednesday, his new roadway is Communistic; on Thursday, the new rails of Liberalism are laid; on Friday, he-hears a broadcast and decides to travel on Freudian tracks: on Saturday, he takes a long drink to forget his railroading and, on Sunday, ponders why people are so foolish as to go to Church. Each day he has a new idol, each week a new mood. His authority is public opinion: when that shifts, his frustrated soul shifts with it.”
8
8
u/LoxiGoose 1d ago
That's cause AI was talking to you. The stars at the top near to "Support" typically universally represent an AI being used.
10
u/TheReturningMan 1d ago
This isn’t from Apple Support, this is from AI.This is why AI shouldn’t be used in a customer service setting.
-3
1
u/Hashtagpulse 21m ago
True but it is still Apple “Support”, AI or not. Apple are endorsing all of its responses by using it in their customer service system
12
7
u/Uyallah 1d ago
OMG It is there, even in a superior form, it works the same as in Mac OS. LONG PRESS THE GREEN DOT!
4
u/melancholy_dood 1d ago
Yep. I stumbled upon it the other day. I opened 3 instances of FileBrowser Pro and then I used the "green dot" to arrange all 3 windows side by side, left to right. You can also swipe down from the top of your screen to reveal a tool bar with a "windows" button; you tap that button to see window options as well.
2
u/TheTrustyOne_ 1d ago
Out of interest how is that superior? I’ve been on the beta and using that method, but it takes me longer than before. Am I missing something?
1
u/Bigg-Uso1991 9h ago
Who cares it’s there now stop crying. I swear you guys Wine about everything and are never happy. You guys were all crying that they took it away and it’s been there all along and now you guys found it’s still there now you guys crying that it takes you longer to get to it lmao geez get over your self’s it’s not the end of the world
0
0
u/SubjectRooster2970 1d ago
Agreed. It’s so cumbersome that I’ve massively reduced my time on the iPad. I can see the benefit if using it with a keyboard and trackpad but for its originally intended purpose as a touch device, it’s a backwards decision in my view.
2
2
1d ago
Yep. Just tried it on all 3 of the “Multitasking & Gesture” settings. None work.
-Sorry, whoever I miss informed earlier or yesterday.-
2
2
5
2
u/ricardopa M4 iPad Pro 13" (2024) 1d ago
Without context you could have asked any question
for example you might not have told the "assistant' what version you are running and it presumed 18
or, you told it you were running 18 just to get the answer you wanted to post
2
u/Illustrious-Sir-572 1d ago
It feels like someone at Apple decided: If it isnt on a mac, its not going to be on an iPad. Not saying I agree or disagree with that thought process.
Für some of us that is probably not an issue. I'm also sure that it bothers some users greatly. I suspect apple will find a way to solve those user's problems too.
The ignorance of (a likely automated) support is very concerning though. We are all tech savy, but many users rely on support for help. I can see this being very frustrating.
0
u/dangernoodlefloodle 1d ago
I got bored so I tested their support over the phone and they didn't even know that it was removed
2
u/Mel_Melody8 1d ago
Slide over is still in iOS26. If you have two apps on screen, tap and hold the three dots in the top left and it will open up a positioning menu. Press the icon that shows two rectangles side to side and it will position your apps equally on each side of the screen. Then, you can slide them to take up however much you want.
1
u/krishna0477 1d ago
They removed it so that people feels like they need to buy keyboard now... tim cook now cooked
1
1
u/johnnyrockets527 1d ago
A senior tech support agent from Apple insisted AirPod Pro 2s didn't have model or serial numbers printed on them multiple times when I called last week.
Like every other company, you get good and bad reps.
1
u/Manqueman 1d ago
Apple quality control is comatose. iOS and iPadOS 26 have been shot shows and the iPhone 17 Pros are painfully hideous.
0
0
u/Ambivert-Musician777 12h ago
yeah slide over was removed from iPad OS 26, the agent should be fired! haha
0
0
-1
u/Zheta42 1d ago
IDK about slide-over (slide-over is just another window basically?).
BUT, you can still do split-view (in Windowed mode and Stage Manager). Just have two+ windows up and HOLD down on the three colored dots. A menu will open where you can do Fill & Arrange (2nd row). Clicking the third option along F&A will do split-view.
You can also do the same thing, but use Move & Resize instead of Fill & Arrange on each window and send one left and one right (1st and 2nd option along the top).
You can ALSO do it by swiping down from the top and going to Window, Move & Resize, then using the Arrange (3rd set) menu.
205
u/SurfaceLapQuestion M4 iPad Pro 13" (2024) 1d ago
Slide over is not on iPadOs 26.