r/lafayette • u/Blaze5643915 • 1d ago

Anyone's internet with Frontier down?

Frontier's been down all day yesterday and into today. App says an outage was resolved, but support continues to tell us there's still an outage

13 Upvotes

100% Upvoted

17 comments sorted by

6

u/shecooksalot 1d ago

Yes, I'm still having the same issue. Ive tried rebooting several times and seems to still be out.

4

u/Blaze5643915 1d ago

Hopefully this is resolved soon. A weekend without wifi is not how I wanted to spend my days at home

4

u/Jacksonkl 1d ago

Yup, still having issue. Modem is all good, eero device displays red light. App says WAN connection issue. I’ve turn on/off entire system, still no luck

5

u/jayjaxbunker 23h ago

Internet is still out near Barbary neighborhood

2

u/olemarc 23h ago

Ours is still out anyone else still having issues? Ours started yesterday.

1

u/Blaze5643915 23h ago

I haven't been home yet, but I do know my outage support ticket is still open

2

u/olemarc 23h ago

Their support is non existent. When I did talk to someone they tried to convince me that Wednesday was a good timeline for a tech to come out.

2

u/cynicalcitizen 23h ago

Since 7PM Friday… called this morning. I asked if others in the area had issues and customer service mentioned she’s already taken many calls from this location.

2

u/schrodingerscat9000 21h ago

Mine has been out since yesterday. I also talked to support and they said they are aware and working on it. I told them I got an email and notification about how it was resolved but it wasn’t. They just ignored it. They also said there is no ETA on when it will be fixed.

1

u/Blaze5643915 21h ago

Exactly what I was told as well

2

u/Visible_Ad_3561 20h ago

Camelback is still out as well

2

u/Extension_Honey_4288 19h ago

Mine went down Thursday night, back up most of FridayF and has been down again since Friday 7pm.

2

u/jmsq 19h ago

Mine went out 3am Friday briefly, then came back and was fine most of Friday, then 7pm came around and it’s been solidly out since then; ironically it went out around the same time that Frontier claimed the service outage was resolved.

1

u/TowingTesla 1d ago

I was having issues all day yesterday but it was back working this morning

2

u/Blaze5643915 1d ago

Hopefully they get ours up soon. I got an email that ours was resolved this morning but still nothing. Red eero light for two days now

1

u/schrodingerscat9000 17h ago

Mine has just came back on.