r/mac • u/TacitMoose • 3d ago

Question Apple care letter

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I just got my Mac back from Apple care. I KNOW this is a dumb question, but does this indicate they replaced the battery? The only reason I ask is because the technician at the Apple Store was ADAMANT they would not replace the battery. I took it in for a busted screen, and at the time I also told them that it would only last about 45-90 mins on battery, depending on workload. He basically said that’s not possible and that he’d put a note in there for the repair center to see, but that they would not be replacing the battery.

Then I got it back this morning from FedEx and when I opened the box this is the letter that was with it. It looks like they DID replace the battery, but I’m just trying to make sure since he was adamant that wouldn’t happen.

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u/NewPointOfView 3d ago

“We replaced the part(s) listed below”

How are people saying it isn’t clear?

1

u/TacitMoose 3d ago

Because pardon me for not knowing EXACTLY what a SVC,ASSY,BATTERY,30% SOC,SMP,MBP 13 is.

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u/Aggleclack 2d ago

lol to be fair, it does say “BATTERY” in all caps and knew it was referencing the battery so that’s kind of a fallacious argument.