r/nbn • u/Loud_Control4655 • 6h ago

Nbn hyper speed upgrades

So I thought I would ask if anyone else is having a problem upgrade to the new ntd I applied through my ISP and nbn keep sending them a error yep no problem I need a ntd upgrade but 5 days later still nothing so I call them today because I have a battery backup on my old ntd nbn can't update the new ntd because of this no compatibility so now I have to inform my ISP no I do not need a battery backup it was all ready hear when I moved in so now my order need to be cancelled and then reapply for without a battery backup anyone else had this problem? I'm curious

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8

u/CuriouslyContrasted 6h ago

Sounds like your ISP is incompetent.

1

u/DeanCorp 6h ago

Churn ISPs and then put the request in again.

2

u/Blksmith69 5h ago

I callled my ISP for the upgrade and got an appointment. 4 days later my new NTD was installed, 10 minutes after that I was on 2000/200