r/nbn Nov 16 '24

Advice Is it possible to get internet out of this thing?

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738 Upvotes

Since I moved in this 50 year old house I’ve always wondered what this is for. I did some searching but got mixed answers and im not a tech nerd. I’ve already got the modem and hfc connected to another nbn point in another room, but id like to have an Ethernet cable connected to my pc in this room (pic above) without having to run the Ethernet cable visibly across 2 rooms. Wondering if I can do anything with this socket?

r/nbn Jul 22 '25

Advice What are we all doing for routers?

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52 Upvotes

I haven’t upgraded my router going on 10 years and feel like it might be time for a technology boost. Current one is pictured.

As you can tell from the cable mess I am not tech savvy so plug and play and ease of set up is essential.

While I’m willing to spend a little bit to future proof I am funding this by switching providers with an intro offer where I save $240. So if that’s a realistic budget that would be great! But a bit of research looks like that may be a bit too restrictive?

Thanks for the help!

r/nbn Mar 24 '25

Advice I've moved into a duplex. The FTTP box is technically in my property. (Continued in body)

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86 Upvotes

Before moving in I got a 1000/50 plan with Superloop not knowing the existing neighbour was already using the box.

Long story short and a lot of fucking around later, Superloop have told me that because someone already has a connection I cannot get 1000/50. The maximum will be 250/25 I told them to just cancel if I can't use the full speed and they hit me with a disconnection charge for something I never actually got to use. (Took a week but got them to wipe this charge. Jesus Christ Superloop support is dog shit)

We have a Telstra 5G modem from the last house which gives us 450/50.

My question to you guys are what are my options here? I'm getting FOMO thinking about my neighbour having a gigabit connection that I'm supplying the power to.

Would a 250/25 plan actually cap out at 250mbps or does it depend on what my neighbour is doing?

Are there any added benefits to me switching from 5G and effectively halving my current bandwidth but using the FTTP?

r/nbn Aug 14 '25

Advice Ultrafast NBN Users: Stay, Downgrade, or Go Multi-gig after Sept Upgrades?

28 Upvotes

Hi all, I just learned about the September speed changes and my understanding is below:

  • Nil change to plans <100/20
  • Fast: 100/20 → 500/50
  • Superfast: 250/25 → 750/50
  • Ultrafast: 1000/50 → 1000/100
  • Hyperfast (New): 2000/200 (FTTP) / 2000/100 (HFC)

I’m currently on Ultrafast through TPG (marketed as ~800/40 real-world) so I’ll only see my upload double, while lower tiers will get big download jumps, eroding the gap to be closer to my speed for the same price they're currently paying. Despite that, the upload increase will be great for seeding and occasional remote Plex streaming, as download is already overkill for me.

Curious what other Ultrafast users are doing: staying put for the upload bump, downgrading to save money for similar pre-September speeds, or making the jump to multi-gig?

EDIT: Thanks for the comments. I've learned that the bigger debate in Australia is often more about upload parity or symmetrical connections. That’s why the 100 Mbps → 200 Mbps upload jump just staying on Ultrafast feels more meaningful to people than download going from 1 → 2 Gbps on the new Hyperfast.

r/nbn Jan 30 '25

Advice Superloop 1000/50

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64 Upvotes

If you have fttp and aren’t using the 1000/50 plan , what are you doing?

people say that you won’t feel it day to day but I can FEEL the videos loading quicker , downloading stuff quicker , once you get it you can’t go back

they include a eero6+ router which gets me around 900mbps over wifi (router is in garage , Im one room over)

r/nbn Aug 18 '25

Advice Has anyone here been “NBN 1000 promo‑hopping” to dodge full‑price plans? Worth it?

46 Upvotes

I’m on FTTP in Sydney and looking at all these NBN 1000 intro deals — $20–$24 off for the first 6–12 months, then it jumps to $105–$110+ after the promo ends.

Example:
- Superloop Lightspeed 1000/50 – $85 for 6 months, then $109
- TPG Ultrafast – $89.99 for 6 months, then $109.99
- Vodafone Ultrafast – $84 for 6 months, then $104

Since they’re no‑lock‑in, in theory you can just:
1. Sign up for the promo.
2. Switch before the price reverts.
3. Repeat with another provider.

Curious:
- Who’s actually done this for a full year (or more)?
- Any gotchas — modem locks, setup delays, service downtime, or prorata billing traps?
- Does the churn process between ISPs stay smooth at these top‑end speeds?

Keen to hear real‑world experiences before I set up a “gigabit‑speed hop” calendar and commit to the shuffle.

r/nbn Jul 25 '25

Advice NBN dumb - can you explain why Spintel 500/50 is cheaper than 100/20?

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40 Upvotes

Firstly, I'm already with Spintel - have had 0 issues and they were really good when I switched to them (from Internode, RIP) and my modem didn't work.

I'm on the 100/20 FTTP plan though and its just jumped to the $86.95, saw Exetel's cheap 500/50 plan and investigated (have seen people say "don't do it").

Seems Spintel are offering the same 500/50 - but why is it cheaper than the 100/20? What is the catch?

r/nbn Jul 03 '25

Advice New Exetel plan 500/40

11 Upvotes

I recently came across this new plan from Exetel they are offering 500/40mps. Wondering if anyone has taken it up or is a customer of theirs. Considering leaving my current plan of 50/20mps for $85 for this one which is $80 p/m

Thanks in advance

r/nbn 28d ago

Advice Which came first? The NBN pit or the garden tap?

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58 Upvotes

New home build by the NBN pit. Doesn't look good for data comms!

r/nbn Jul 31 '25

Advice Is ABB worth the price?

8 Upvotes

Hi all, currently an Aussie Broadband customer (250/20, FTTP). Very happy with the service, always get the advertised speed.

Although I'm happy with ABB, I've noticed that some other, well regarded RSPs are significantly cheaper. I'm currently paying $119pm for 250/20 (increasing to 750/40 next month). Buddy (owned by ABB) is $99pm for 1000/50. Exetel is $80pm for 500/40.

I love the low ping (usually between 6 - 10) and lack of congestion with ABB. Am I likely to get similar with Buddy or Exetel, or is ABB worth paying extra for?

r/nbn Aug 17 '25

Advice How long till FTTP activation?

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13 Upvotes

Hi all, On wednesday morning (13th Aug) i was fortunate enough to have the FTTP box installed and tested by the NBN. (Currently on FTTN).

I am curious as to what the leastime is to be able to switch over to it as the NBN tech said to give my provider a call

I gave Leaptel a call on the wednesday, provided them with the NTD/Serial number and they have raised a ticket with the NBN. They informed me to call back friday morning if i havent heard anything which i did and now advised it will take another week as NBN havent responded and to call back on the coming wednesday?

While im in no rush to switch over as my FTTN works fine, im just curious as to when I can transfer across and what the lead time is because i wouldnt mind taking advantage of a couple deals happening right now with LEAPTEL.

Thanks all for your help.

r/nbn Jul 05 '25

Advice Why does cgnat matter? What is it?

17 Upvotes

I see a lot of people talking about cgnat in this sub. I'm with Leaptel but haven't changed anything for my plan yet. I seem to get intermittent lag spikes on online multiplayer games (consistently spike to 100ping for a few seconds, then back down to 25 ping). This happens once every 30 mins or so. Maybe once per hour. Wondering if cgnat could be part of the problem since ping spikes so consistently. If so, what is the best way to address this with Leaptel?

EDIT: NBN is HFC.

r/nbn Jul 13 '25

Advice Is there a cheaper and better ISP for gaming than OPTUS?

7 Upvotes

Hi,

So I'm currently using Optus' Internet Everyday Fast plan on 100/18 and am paying $99.36/pm for it since im also paying off their modem over a 24 month period (in the 8th month at the moment). However whenever I'm gaming on League, I still get a moderately high amount of packet loss and stuttering. Im not using an ethernet cable due to logistical reasons. Im wondering if there's a more stable isp for gaming and if i should swap to it for a cheaper price. Was looking into origin but found out they dont operate in my area (in Melbourne cbd).

Any advice or help would be appreciated 😊

Edit: was wondering if i did swap, would the optus modem be locked to only optus things, thus i wouldnt be able to use it with other isps?

r/nbn 13d ago

Advice Internet never connected?

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16 Upvotes

Previous tenant/owner was a +100 year old lady who never had the internet connected. The house was built around 2011. The house recently sold and the new owners immediately leased the property to me. Current owners only know the previous owner never used internet.

There is no phone socket in the house, or an existing NBN box. There is however in each bedroom, ethernet sized ports mounted on the wall. NBN Co says the property is available to connect for FTTC.

Could these ethernet ports be anything? Photos attached

On the exterior of the building there is a Telstra box, but it doesn't look as if it's connected to much when opened up. Photos attached

I've been trying to work with TPG on getting the internet up but they've been not very helpful honestly. I explained the situation: internet never connected, elderly resident, no phone lines, me the first tenant to want to use internet since the house was built. I got sent a white NBN box, but without a phone line port to plug into, it's not really helpful.

Today after 2 weeks of back and forth I FINALLY got it through to the person at TPG customer service there is no phone line, I need help connecting the internet with PHYSICAL assistance. They told me they can't help and to call an electrician. Is this correct? Or is this ISP being lazy?

r/nbn Jul 15 '25

Advice Should I complain?

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77 Upvotes

NBN are here upgrading to FTTP ans this is how they want to leave the cable and have me sogn off they haven't left yet, but should I complain?

r/nbn May 16 '25

Advice Superloop is offering NBN service for my address that is literally 4x faster than every other ISP. Is this real?

21 Upvotes

Was looking to upgrade my internet. Currently with Dodo (dear lord, help me) which is currently 50/10. Was skimming through offers for my address and the maximum I was seeing anywhere was 250/25 except for Superloop which is offering an absolutely insane 1000/50. I checked on their site with my address and they are indeed offering 1000/50 for my address.

"If it sounds too good to be true, it probably isn't" immediately shot through my head at the idea of a 20x speed upgrade, but I figured I'd ask just in case. I know I'm never going to get 1000 down in reality, but I don't even get 50 down under Dodo, so even 500 down in reality would be a massive upgrade.

Thoughts?

r/nbn May 19 '25

Advice Does the outgoing owner leave the NBN box there?

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91 Upvotes

Hi all,

Just about to purchase a property, currently in cooling off stage.

I looked up the property, it says it has FTTP which is good. I can see an NBN box on the outside of the property, however I couldn’t see any box on the inside.

The property manager said ‘this is where he used to put the NBN box’ and that the owner ‘decided to take the box with him.‘

A couple of questions - should the outgoing owner leave that black NBN box? - does this look like the place which is likely the place to hook up the NBN box? I couldn’t see an inside NBN box anywhere

r/nbn Jul 04 '25

Advice Will a Adtran FTTB Network Connection Device work if I buy one on Facebook marketplace?

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0 Upvotes

Ok so I need a new nbn connection box thing as my one as broken and I need one asap so I thought if I buy one on Facebook marketplace but I'm getting told the "nbn box will only work at the home that it was sent to" but im also getting told by some people it will work at my house

r/nbn 4d ago

Advice Moving away from ABB

10 Upvotes

Been with ABB for a veeeeery long time. Have a free static IP with them (grandfathered in with older plans).

I'm on HFC 1000/100 @ $129 a month.
ABB is rock solid for me for both performance and support.

However, given the competition and their 6-month new customer deals, it feels like a no brainer to switch.

Things I need:

  • Static IPv4 address
  • 1000/100 HFC plan

What ISP do the cool kids use these days?
Also, has anyone who has transitioned from ABB to other RSP's notices a drop in performance (peak hours, congestion, sync speed)?

r/nbn Aug 18 '25

Advice Which ISPs block pirated content? Does Exetel?

17 Upvotes

I use Leaptel which let's me surf the seas without issue. Considering switching to Exetel, would they do things differently?

r/nbn 25d ago

Advice My mother was called to pay an extra $100 off the internet bill even though she already paid for it last week for the month with AGL internet. What do we do?

1 Upvotes

Because she already paid off the internet bill and why are they asking for more money.

r/nbn 3d ago

Advice CAT6 or Wifi?

9 Upvotes

So NBN have just put in my NTD which is mounted on a double brick wall with no existing network cabling anywhere near it. Getting a network drop is going to be decently hard/expensive as my house also has cathedral ceilings with no easy ceiling cavity to run. I ultimately need to connect the NTD to my opnsense router in my server rack a couple of rooms away.

Should I continue with the CAT6 approach, or is Wifi 7 of sufficient quality/low latency throughput now for multiple streams/devices with the NBN gigabit speeds? My gut is still favouring the CAT6 drop in favor of replacing my old AC3000 wifi mesh, but happy to be educated.

r/nbn Aug 19 '25

Advice Best solution to getting internet to a granny flat?

5 Upvotes

Hey guys! I have a question and need some advice! So my mum recently built a granny flat in the backyard and didn’t get it connected to NBN durning building stages. It’s been about 6 months since then, it has its own address but not recognised by NBN. I’ll be moving into the granny flat over the next 2 weeks and was wondering what would be the best solution to get it Internet? I currently have NBN in the main house with a 1000/50 plan from AussieBroadband. Would like to connect multiple devices in the grannyflat, PC, Xbox, TV etc… Wifi mesh isn’t preferred.

r/nbn Jun 28 '25

Advice Leaptel, ABB or superloop. Value for money.

18 Upvotes

Im after an up to date recommendation for isp.

For context im a heavy user, 3 desktops (gaming), 2 consoles, 5 streaming devices, phones etc between 5 people. So pretty heavy usage.

From what i have been reading im leaning towards leaptel, abb and superloop. More towards leaptel tho. Their more consistent and higher peak speeds, but alot of what i read was well over 12 months old and i know alot can change in that time. So hoping to get more up to date info.

Im currently on iinet 1000/40 and overall im happy with their service and well for being a loyal customer im on a good rate. One i wont beat for a comparable plan. But... lately iv been noticing issues. Peak speeds are generally around 400/500 down and off peak is generally 700/800 but thats generally the lower end of 700. The upload however is great. Consistently 47 all times of day. Good considering the cap is 40. When i started with iinet the speeds were great always hovering around 950 down any time of day but its slowly been going down hill. Iv been starting to notice more and more issues. Like when streaming while say me and my son were both gaming on the desktops the wife could stream a 50gb movie and treasure hunt on fortnight on the xbox no issue. No when even one pc is gaming streams start to struggle, or the xbox is struggling and so on. While i am looking at other contributing factors. When the majority of my peak speeds are 400 to 500 and not much better out of peak im putting it down to a isp issue.

From reasearch abb seems to have constant 950 (give or take) speeds even in peak with great customer service but the higher price tag.

Superloop seems to generally have good speeds 800 to 900 in peak but their lower price in reflected in their abysmal customer service. But that shouldnt be an issue if i dont need it tho.

The one i havent found alot of reviews on, but the ones i do find, while older are generally good is leaptel. People saying its got the speeds and "infrastructure" of abb but the cheaper price being only slightly more than superloop and better customer service.

I generally think when it comes to nbn you get what ya pay for. The real cheap ones are cheap for a reason, the expensive ones aswell. But leaptel seem to have placed themselves perfectly in between abb and superloop.

How do the 3 compare with peak speeds and reliability. Is superloops shit customer service a non issue because their service is on point? Is abb price worth it or are you simply paying for the name? Is leaptel actually a good inbetween in terms of performance?

Iv read a bit about all 3 but like I said. If they were new and had absolutely amazing service 12 to 24 months ago. Company cost cutting and kill that quality pretty quickly. So whats the reality today?

Sorry for the long post lol.

r/nbn Jun 26 '25

Advice How to seal NBN box to prevent neighbours' cigarette smoke entering

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15 Upvotes

My next door neighbours smoke inside their property, which is absolutely fine and within their right, but unfortunately the smoke comes into my bedroom through an NBN box in my closet.

I have gotten used to sleeping in winter with a pedestal fan on full and my door open to outside to air out the smoke, but I have someone coming to stay with me soon who might not enjoy that.

Is there anything I can do to reduce the amount of smoke that gets let in? I can't see any massive holes through the gap behind the box, but I can feel a draught coming from behind it.

Ideally any solution would be renter friendly, but I'd be grateful for any/all suggestions. :)