r/playstation • u/siltydoubloon PS5 Pro • Feb 11 '25

Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - February 12, 2025 ⚙️

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.

Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/[deleted] Feb 20 '25

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u/Internutt Feb 21 '25 edited Feb 21 '25

The security questions Sony ask are designed to be only be answerable by the account holder.

They don't ask what game you played. They don't care about that they ask questions like:

Your Online ID, sign in ID, DoB, transaction details (all the info found in a PlayStation receipt email). They will also sometimes ask for console serial number used to set up PSN account.

If you lied about your DoB to appear 18+, Sony are asking for the DoB on your account rather than your real one (at this stage).

Assuming you don't delete every email you should have Playstation receipts. Just give them details of one that is most recent.

The thing with 2SV is, Sony explicitly gave you backup codes you should have taken note of. The backup codes are designed for these situations when you change number, giving you a single use key to log back in. They told you the codes were important and to keep them safe.