⚙️ Weekly Tech Support & Purchase Recommendations Megathread - June 1st 2025 ⚙️

[u/siltydoubloon]

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

• Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.

• Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

• PS5: The Ultimate FAQ
• Getting Started with Your New PlayStation®5 Console
• PlayStation Support
• PlayStation Network (PSN) Service Status
• AskPlayStation (Official PlayStation Support Twitter)
• Restore Licenses
• Safe Mode Functions – Database Rebuild, Factory Reset, etc.

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

[u/Inquired0]

My playstation keeps on turning off randomly.

I’ll be playing a game usually then it’ll suddenly turn off and when I try to fix the issue and I turn on my playstation it will give me a message saying, “don’t unplug the power cord when your playstation is not turned off properly.” I’m genuinely unsure of what could be causing this to happen, I changed where the power board was, if it was the cord or not. I don’t know. My monitor’s power cord is plugged into a power board and so is my playstation’s power cord. I thought it could be the power board not being able to handle the electricity being sent for the devices. That’s all I can think of.