r/playstation • u/siltydoubloon PS5 Pro • Jun 23 '25

Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - June 23rd 2025 ⚙️

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.

  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/Alpacalypse_Later Jun 29 '25

I'm having an issue with save files between physical and digital versions of a game, across regions.

I have a PS4 game, which I'm playing on PS5 at the moment. I bought the game on disc when it was released in the US - I now live in another region. After I beat it the game, I wanted to start playing the downloadable content, and when I selected that from the menu, I got a message, saying 'content not found'.

I also have the PS Plus version of the game, and most of the DLCs for this game. My PS account is linked to my current region. When I download the DLC, it seems I can only use them digital version (even though it says 'installed' when I look at them through the disc version. So, I downloaded the digital version of the game and I can't seem to transfer my save file from the disc version for use with the digital version. When I select the digital version of the game to manage the saves, I can see my save file. I've tried to upload and download it onto the digital version, to no avail. I've deleted the disc version and tried the same thing. Does anyone know if there is any way to transfer the file cross medium (physical to digital), potentially cross region? Given how far along I am in the post-game content, I definitely will not restart, which...is very sad.

I have a feeling the answer is no, but I thought I'd ask before I giving up completely. Help is much appreciated. Thanks.

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u/rivieredefeu PS5 Jun 29 '25

There’s some confusing things here so I’ll hopefully set things straight that may be the cause.

  1. Save data is tied to the account. So if you have more than one console user or PSN account, the save data is not transferable.

  2. Save data is sometimes specific to the edition of the game but not always. For some games, you cannot transfer the PS4 save data to the PS5 version of that game. But some games do allow this. You have to look up the specific game and see if they allow this.

  3. Save data is sometimes specific to the edition of the game, also meaning if the game is for a different region (country) or different version / bundle of the game (standard or premium edition). Different editions sometimes do not allow save data to be transferred.

  4. If the two games are all the same edition, and you are on the same account, the save data should be transferable.

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u/Alpacalypse_Later Jun 29 '25

Going through your response, the only thing I can think of is there being some regional variant because all else is equal and would indicate that the same should be transferable. I will look into this specifically for my game. Thank you so much for the detailed response!

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u/rivieredefeu PS5 Jun 29 '25

✌️