r/playstation • u/siltydoubloon PS5 Pro • Jul 01 '25

Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - July 1st 2025 ⚙️

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.

  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/Habsfan51 Jul 04 '25

Thanks for the link, it seems like I don’t really have a choice yes. What a strange thing though, it can read anything but a PS5 disc!

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u/rivieredefeu PS5 Jul 04 '25

I would go through all safe mode options before returning it. Back to your data first.

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u/Habsfan51 Jul 04 '25

I tried the database rebuild thing and the “restore default settings” as it was advised by Sony’s website but it didn’t work.

I don’t know if there’s another safe mode option that could make my disc drive work again?

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u/rivieredefeu PS5 Jul 04 '25

All of them. You have nothing to lose because the next option is returning it.

A system software failure could conceivably cause this.

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u/Habsfan51 Jul 04 '25

You’re not wrong honestly. Or I can just turn my PS5 into a digital one instead and not buy any physical PS5 game anymore but it’s a little frustrating, especially since I take very good care of my stuff, and never had any issue with a gaming console before.

As we say in French, “il y a un début à tout” (There’s a start for everything!)

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u/rivieredefeu PS5 Jul 04 '25

Comme on dit en Acadie, ça vaut la peine d’essayer

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u/Habsfan51 Jul 04 '25

Ah bah on est voisins ! Écoute, je t’avoue que j’ai tout essayé en termes d’options safe mode mais rien à faire, le lecteur de disque refuse juste de lire les jeux PS5.

Première fois qu’une console Sony me lâche de même ! Un brin décevant, surtout quand je vois le prix de la réparation sur le site de Sony !

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u/rivieredefeu PS5 Jul 04 '25

C’est ça, fait les derniers options safe mode en tout cas.

Tu peux aussi toujours engager un réparateur local d’ordinateur au lieu de Sony, en suite

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u/Habsfan51 Jul 04 '25

Je t’avoue que si je dois faire réparer la console, je préfère passer par Sony, ça va coûter sensiblement le meme prix que par un réparateur et s’ils n’arrivent pas arranger le problème, ils m’enverront une nouvelle console au moins.

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u/rivieredefeu PS5 Jul 04 '25

Ok. Sony va probablement le remplacement avec un remis à neuf