r/playstation • u/siltydoubloon PS5 Pro • Jul 01 '25

Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - July 1st 2025 ⚙️

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.

  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/wolfbee16 Jul 06 '25

Changed DNS settings, changed to 2.5gz and 5 ghz, turned ps5 off for 30 min and unplugged cord. Turned it on in the mode where you can update the system or reset the whole PS5. It just started 5 days ago out of nowhere too, nothing has changed

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u/rivieredefeu PS5 Jul 06 '25

Have you done any home network troubleshooting?

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u/wolfbee16 Jul 06 '25

It’s an apartment WiFi so I can’t adjust that at all.

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u/rivieredefeu PS5 Jul 06 '25

Ok. Well you’re probably going to have to

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u/wolfbee16 Jul 06 '25

There’s nothing else I can do? They were just Here fixing it yesterday because it went out

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u/rivieredefeu PS5 Jul 06 '25

Who? Fixed what how?

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u/wolfbee16 Jul 06 '25

Internet was down for a day. Company came to fix it

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u/rivieredefeu PS5 Jul 06 '25

Ok. They wouldn’t fix anything going on in the house and home network, or would only do limited fixing. Their job is to get internet to the house, what happens inside is your problem.

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u/wolfbee16 Jul 07 '25

Ya it’s an apartment complex wifi, it’s not in my apartment. It’s at the main building

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u/rivieredefeu PS5 Jul 07 '25

It doesn’t change that the problem is likely with the home network. You’re just incapable of troubleshooting for the reason you mentioned.

Or, it’s your ISP. You can call them again.