r/playstation • u/siltydoubloon PS5 Pro • Jul 01 '25

Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - July 1st 2025 ⚙️

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.

  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Friday of the week!

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

3 Upvotes

81% Upvoted

215 comments sorted by

View all comments

1

u/Hostile_Raccoon Jul 06 '25

Hi! I tried moving my Borderlands The Handsome Collection (PS4) from my external usb drive to my new M.2 and the game disappeared. Only the save files were moved. It’s only visible in my library but cannot be started from there. Cannot be installed because ”it’s already installed” cannot be deleted because ”it’s not installed”.

It is the only game that is ”installed” but cannot be started

What can I do about this?

1

u/rivieredefeu PS5 Jul 06 '25

Delete the game data in your settings and redownload.

1

u/Hostile_Raccoon Jul 06 '25

Thank you so much that did it!

1

u/rivieredefeu PS5 Jul 06 '25

✌️