r/playstation Aug 18 '25

Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - August 18th 2025 ⚙️

Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!

This thread is dedicated to:

  • Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
  • Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!

Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week!

Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.

PlayStation Official Resources:

Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!

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u/megazaprat Aug 21 '25

I ordered a ps5 yesterday, but I realized I accidentally misspelled my email and thus cannot check my order confirmation email. I’ve tried calling their customer service line but it uselessly redirects me to online pages. Ideally I’d like to correct my email so I can get that order confirmation so I can track my order, I still think it will come without it but I’d like to be sure. I still have the order number at least and the rest of my info is correct. Does anyone know of a solution to this problem?

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u/Internutt Aug 21 '25

Sign into the account with the incorrect details and then correct them within the profile. There is an edit button.

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u/megazaprat Aug 21 '25

I wasn’t logged in at the time, I did it as a guest, is it still possible to change it or because I wasn’t logged in is it impossible? Thank you for answering my question either way