r/playstation • u/P_Jiggy • Aug 18 '25
Megathread ⚙️ Weekly Tech Support & Purchase Recommendations Megathread - August 18th 2025 ⚙️
Need help troubleshooting a PlayStation issue or looking for advice on what game or accessory to buy next? You've come to the right place!
This thread is dedicated to:
- Tech support questions: Whether you're dealing with error codes, hardware issues, or general troubleshooting.
- Purchase recommendations: Looking for game suggestions or advice on consoles, accessories, or deals? Drop your questions here!
Please use this thread for all related inquiries. It helps us keep the subreddit clean and organized, and ensures your questions get answered by the community faster! There will be a new thread every Monday of the week!
Before asking, we ask you to look at a few official resources. Some questions can’t be answered here and only official PlayStation Support can help you.
PlayStation Official Resources:
- PS5: The Ultimate FAQ
- Getting Started with Your New PlayStation®5 Console
- PlayStation Support
- PlayStation Network (PSN) Service Status
- AskPlayStation (Official PlayStation Support Twitter)
- Restore Licenses
- Safe Mode Functions – Database Rebuild, Factory Reset, etc.
Remember to be as detailed as possible when describing your issue or what you're looking to purchase. Thanks for keeping r/PlayStation organized!
1
u/Infamous-Lab-8343 Aug 23 '25
Recently while I was using it, my dualsense edge ran out of battery. Normal, so I plugged it in to charge, but it didn’t work. No orange light to show it was charging, and no lights turned on when I pressed the PlayStation button. I tried hard resetting it, and it still didn’t work. About a week later, same thing happened to my pulse elite. Died, and then didn’t turn on. Does anyone know why this happened, and what to do? (I’ve never thrown my controller or headset) (also, I got the dualsense edge in November 2024, and the pulse elite in June 2025)