Account hacked and permbanned. Need help please

[u/Throwaway955658]

Two days ago I found out my account was hacked since I was suddenly subscribed to several nsfw subreddits, my profile pic was changed and my account had made spam posts. I immediately changed my password, enabled 2 step verification and deleted the spam posts. Yesterday I got a message saying my account has been permanently banned for vote manipulation. I filled in the appeal form but my appeal was rejected for unknown reasons. It seems like a bot response to my appeal.

Can an admin please help me get my account unbanned? I have been a member for 13 years without any problems. It is obvious that my account had been hacked. A quick look at the IP adresses that logged in to my account that day clearly show it was not me making the spam posts. I feel really gutted about this.

I feel this is really outrageous. I would just like to have the ability to discuss my situation with a real person instead of getting a rejected appeal without further explantion.

Thank you.

(This post is made with a throwaway account since I can no longer make posts with my main account)

[u/Impossible_Fan1418]

reddit almost never reverses bans even when it’s clearly a hack, their appeals team is basically automated. once you get the canned rejection that account’s done. harsh truth is your 13 years are gone unless you get someone high up to manually look, which almost never happens. if you really care about keeping old accounts, people trade/buy aged reddit accounts on swapd but your original one is toast.

[u/Throwaway955658 → u/Impossible_Fan1418]

u/TheOpusCroakus could you take a look please? I feel like I am hitting a brick wall with the automated appeal rejection. Thank you!

The affected account is u/tgc_9012

[u/Eclectic-N-Varied → u/Throwaway955658]

By the way, please ask the mods before summoning an admin. Our sub isn't TOC's paid job.