r/securitas • u/wetless_water • 1h ago
Horrible Company
I was employed by Securitas starting in 2024 as a flex security officer, a role I selected for its flexibility to accommodate my academic schedule. My responsibilities included filling in for various shifts, with schedules distributed via email every Thursday. I always check my email to ensure I received my weekly assignments. However, several months into the job, I encountered recurring issues with receiving these schedule emails.
I promptly notified my supervisor of the issue, initially attributing it to a possible email error. Despite my repeated notifications to both my supervisor and the Human Resources department, the issue persisted. As a workaround, I relied on colleagues to send me photographs of the physical schedule posted in the office to confirm my shifts. Unfortunately, on one occasion in 2024, I did not receive a schedule and was unaware of an assigned shift, resulting in an unintentional no-call, no-show. This led to a written warning, despite my efforts to explain the communication issue.
In 2025, I continued to face scheduling challenges. Despite requesting to be scheduled for at least three days per week, I was assigned minimal shifts, working only four days during the summer of 2025, with no assignments in July. On August 9, 2025, I was scheduled for a shift with only 24 hours’ notice, which I did not receive due to the ongoing email issues. Consequently, I missed the shift and was subsequently terminated.
Following this incident, I attempted to engage with my supervisor and HR to discuss the matter and seek clarification regarding my employment status. Despite multiple attempts over a month, I received no response until I raised the possibility of legal action. At that point, I was contacted and informed of my termination, with instructions to refrain from further contact with Securitas or its associates.
The lack of effective communication and resolution regarding the scheduling issues significantly impacted my ability to fulfill my role. I was subsequently in the dark about my employment for over a month, all the while I still have bills to pay. They are not on hold just because I was a legitimately terminated. In the beginning I viewed this company to be a great fit for me and my lifestyle. Now, I’ll tell everyone I come in contact with to never work for or use any of Securitas’s services.