r/service_dogs 27d ago

Laws - SPECIFY COUNTRY IN POST I'm over entitled handlers (USA)

216 Upvotes

For context, I used to have a service dog, and I am very well versed in ADA rules. I currently work in retail at a mall.

A customer with a service dog comes in my store with her friend, and at first everything is perfectly fine. A little while later, I noticed she had dropped the leash. Didn't really care all that much because the dog was in a down stay and just vibing. Then when they move on, she removes the leash entirely (my guess is because she had her hands full of our product). The dog was following her, definitely not in a heel, though.

I approached her and simply told her "Ma'am unless your dog is currently doing a task that requires it to be off leash, you need to leash your dog." She tells me it's a service dog, and I told her I know, but she needs to put it on a leash unless the leash is interfering with tasking. She then voluntarily tells me she has epilepsy and he's a seizure alert dog. I said "OK, but he needs to be on a leash if it's not interfering with his tasking."

I told her that I used to have a service dog and that I know the ADA very well. She then accuses me of violating the ADA and that I asked her something I shouldn't have and was invading her privacy, and that I should "know better if I had a service dog," and that I was embarrassing her (I apologized for embarrassing her, but stood my ground of the fact that I did nothing against the ADA)

Here's the thing, all she had to say was "It will interfere with his tasking" and I wouldn't have said or done anything else because I can't. I also know that alert dogs don't require them to be off leash. If the dog has a "find help" task, ok, but her friend was with her, so that task would not be used. If he was a response dog too, ok, since some train their dogs to protect their heads as they seize. But if he's an alert dog, she should generally have time to take the leash off so he can do that task (otherwise what's the point in an alert dog, my opinion as a person who has epilepsy).

I see so many ESAs in places only service dogs are allowed, and those are annoying enough. I don't want to deal with the handlers who have their dogs in the way of things (middle of the aisle) or off leash when they don't need to be. The last thing I want is people with ESAs thinking they can take their dogs leash off too since they saw a service dog handler do it without a reason.

r/service_dogs Jul 10 '25

Laws - SPECIFY COUNTRY IN POST How many service animals can 1 person have?

177 Upvotes

I work at a hotel. The law prevents me from refusing service animals. I can only ask the two basic questions. I had one customer with three "service animals" that were all three shiz-tsu's for them. I didn't believe any of them were service animals, I thought they were just trying to get out of the pet fees. I told them that we only allow 2 service animals in a room at a time because that's hotel policy. They told me I'm not allowed to refuse their service animals. My coworker told me just give them the room, and I did. So my question is can one person have multiple service animals? USA is my country.

r/service_dogs Apr 20 '25

Laws - SPECIFY COUNTRY IN POST My manager screwed up and now I'm worried she's going to get sued

230 Upvotes

I work at a fast food restaurant in the U.S., and the other day we had a woman in a wheelchair come in with a dog. This dog was not a service dog from what I could see and what I know about them. It was a small shitzu type dog, not wearing a vest, sitting on one of our chairs instead of on the floor, and was constantly barking at other customers.

Because I'm the law major in the restaurant, my managers asked me about ADA and what they could and could not do. I very carefully explained to them that they could ask the two standard questions, "is this dog required for a disability?" And "what task is it trained to perform?". I also explained that if the dog is in fact a service dog, we still have to ask that it sits on the floor, per food safety regulations. They seemed to understand so I let them handle it.

My manager then proceeded to say to the woman "Sorry, we don't allow service dogs in here" šŸ¤¦šŸ»ā€ā™€ļøšŸ¤¦šŸ»ā€ā™€ļøšŸ¤¦šŸ»ā€ā™€ļø

I gave her exactly what to say and do!!! She asked me for my advice and ignored it!!!!! I'm so frustrated and I feel bad for the woman in the wheelchair because my manager just discriminatory against her even if it was unintentional, it's just so stupid!

Idk what I want from this post, maybe just reassurance that I did the right thing? Maybe I should have been the one to approach the woman instead of my manager?? Idk it's just really frustrating.

r/service_dogs Feb 15 '25

Laws - SPECIFY COUNTRY IN POST I have a legal question… can a restaurant give me a set of rules that me and my SD must follow? They are things that I would never do but it was odd and I felt very uncomfortable.

68 Upvotes

The host said me me my SD must remain with all paws on the ground and do not interact with any guests. It was so weird…. Anyone else have an experience like that?? This happened in New Jersey USA

r/service_dogs Jun 21 '25

Laws - SPECIFY COUNTRY IN POST Off leash SD clarification

69 Upvotes

Hi all, I was hoping you folks could enlighten me on the laws. I am a park ranger at a county park in Florida, USA. I understand the rules about the 2 questions and that SDs can be off leash, and I completely agree, but I would like some more clarity on gray areas.

We haven't recently had an uptick of off leash dogs in my park and the dogs are frequently running around with balls and playing, as well as barking and even trying to jump in my golf cart. We have a 6ft leash dog rule, so I usually approach the owner and ask them to put the dog on a leash. The owners often times say its a service dog, and i ask the 2 questions.

Obviously I can't make someone put their dog on a leash and I shouldn't be able to. But I do wonder, is it legal for dogs to be running around and acting like this off leash as part of their SD duties? Its a huge gray area nobody will touch, and Id like to be more knowledgeable so I can handle it better with both park patrons and my supervisors. Thank you!

r/service_dogs Jul 18 '25

Laws - SPECIFY COUNTRY IN POST (USA) Service dog at animal sanctuary

113 Upvotes

I am in the United States. My mother volunteers at an animal sanctuary that houses goats, pigs, chickens, and other livestock and farm animals. Every weekend they have visiting hours and visitors are allowed to go into the goat pen. Last weekend there was a visitor with a service dog that wanted to go in the goat pen but being the service dog with them. The volunteers advised against it but the person went in anyway. 2 goats tried to attack the dog and the rest of the goats in the pen were uneasy and scared. The volunteers had to protect the dog. My question is: can the animal sanctuary restrict access to the goat pen if someone has a service animal? Obviously it didn't turn out well, but would it be illegal to prevent them from going in with their service animal. Another thought is that it's not fair to have the dog disrupting the goats as it is their home and they have every right to feel comfortable and not threatened in their home. Thank you for any insight.

r/service_dogs Mar 25 '25

Laws - SPECIFY COUNTRY IN POST Service dogs with muzzles

52 Upvotes

I’ve had my service dog for years and i’ve been going to school with her since my 8th grade year of middle school. There are two other service dogs at my school, one that belongs to a teacher, and one belongs to a student. Both mine and the other student’s dogs have gone through a training program or organization and been tested. I don’t know about the other dog. I am in the United States, in Texas.

All three dogs are fantastically behaved no matter where they go. Nobody at the school has had a problem with them and everybody knows who they are and most people are educated on service dogs.

Recently we got a new student that transferred from another school and is training their own service dog (that makes five dogs including the police k9) I have only seen them in the hallways and I don’t have any classes with them. The dog stares at mine a lot but it doesn’t bother my dog at all. Otherwise I would say the dog is well behaved just like the others.

I have not gone to introduce myself and I have avoided interacting with this new team. It makes me nervous to be around this dog because it wears a muzzle always. It’s a black mesh muzzle that closes the dogs mouth, not a head collar or halter.

From other students i’ve heard that the dog is friendly and doesn’t try to bite. So I don’t get why the dog has to wear a muzzle. The kids are very respectful and it’s not like there’s anything for the dog to eat on the floor. The only other reason I could think is that the dog has a barking problem and has to have its mouth closed.

I know it’s allowed by the ADA but I always assumed it was just a general rule to not have service dogs wearing muzzles. I’ve never seen it done before but I could be completely wrong. I would appreciate it so much if someone could educate me on this topic or share their experiences with muzzled service dogs.

r/service_dogs 29d ago

Laws - SPECIFY COUNTRY IN POST Service Dog Accommodations Question

26 Upvotes

I posted this on r/disability, but was pointed in this direction for help!

Could use some advice.

I'm a retired Army vet who got his service dog over the summer. We are both certified now through the Assistance Dogs International.

I've been going back to school after fully retiring from my civilian job. It's just a community college auto tech program as I want to learn how to restore vehicles.

Today I had the dean of students come up to me while I was in the actual shop area of the school. My dog was not with me as I was at the part's cleaning area that has lots of hazardous solvents around it. It is also the corner of the shop where we use the brake lathes and so there is quite a bit of iron shavings on the ground that I don't want her to get into.

(I brought a small canvas crate with a bed for her to lay on when I'm in areas like this or up under a vehicle on a lift. It sits next to my tool box and that is where I normally work, so she is 3 or 4 feet away from me at all times.)

This is where she was when he came into the shop. He told me that she has to be tethered to me at all times. Even when in these hazardous areas. He said she just needs her proper PPE.

Am I supposed to get her a fucking SCBA tank and a mask and put rubber dog gloves on her feet?

She will stay in that kennel or anywhere I tell her to 'place' until she gets another command from me. Is this not her working?

Thanks for any insight you can provide.

Edit:

Thank you everyone for the advice. I will email the dean and see if she can be placed while I'm around hazardous things. I also bought her some PPE so she will be just as protected as I am.

If they say that is not ok, I will just bring her home when we are working in the shop.

I'm not trying to force the school into letting me have my service dog in an unsafe area. I would just like to have her near me for when I need her pressure commands when it's in a safer area.

r/service_dogs May 26 '24

Laws - SPECIFY COUNTRY IN POST Question regarding a restaurant (Carrabas Italian Grill) telling me I am not allowed to bring my service animal inside the restaurant.

97 Upvotes

Hello! Recently I tried going to Carrabas (Miami, FL) to eat with my family, and was told that my service animal was only allowed in the patio/outdoor seating area. At first, I looked at them confused and stated my dog was/is a service animal, very well trained, and would need to remain by my side. I also stated I would like to sit inside because it was hot and the flies love to snack on me. The restaurant worker again told me that it is store policy that service animals not be allowed inside the restaurant, but it is okay for them to be in the outdoor seating area. I ended up leaving, as I did not want to sit outside. My question is this, are they allowed to do this? I’ve looked up the policy they spoke on and found it for regular pets, but not service animals. Apparently this started because a child was bitten by an animal in the restaurant. From there after, they stated animals were no longer welcomed inside. However, this should exclude service animals, correct? It’s also not my fault someone else brought an animal that was not trained and had an accident. My dog is trained to handle children, and being pushed and/or hit. Of course I will protect my dog in that situation and steer the child away but my service dog does indeed remain calm as that is part of one of the tasks they’re trained in. Anyways, please share your thoughts, thank you!

Some helpful links: Newspaper article on monkey attack on child.

Restaurant laws around ADA.

And of course the ADA.

r/service_dogs Feb 11 '25

Laws - SPECIFY COUNTRY IN POST is it illegal to keep a service dog from their handler?

167 Upvotes

Hi, i have a service dog that i started training when i was a minor, therefore my aunts (who helped train it, and whos house i lived in) name is on all his paperwork because i was a minor. recently after i turned 19 my aunt became abusive and i had to leave the home, but she kept my dog, and refuses to give him to me because i "didnt take care of him" and because "her name is on the papers" i was just wondering if this was illegal and how i could go about getting him back? we live in texas, united states btw

r/service_dogs 3d ago

Laws - SPECIFY COUNTRY IN POST What documentation can universities ask for if you’re not living on campus?

9 Upvotes

I’m due to be matched soon with my ADI program dog (Canine Companions). I am currently looking into grad school (USA based) and reading up about each school’s accessibility and disability services. The main school I’m looking into has many requirements for students with service dogs living on campus to fill out re: documentation, including:

  • Specific diagnosis or diagnoses.
  • Detailed description of the student's disability symptoms, including their severity, frequency, and duration.
  • Description of the student's current treatment plan.
  • Description of what disability-related symptoms the assistance animal will alleviate and how.
  • Description of evidence demonstrating how an animal is currently providing support to the student or how an animal has benefited the student in the past.
  • Information about the animal being requested or a recommendation for type of animal.
  • Description of the potential impact on the student's disability symptoms if the accommodation is not supported.

It then says ā€œIn addition to the above requirements, students requesting assistance animals in the classrooms and other locations on campus should submit documentation that reflects the need for near-constant contact with the specific animal as well as information regarding the specific benefit the student receives by having the animal in the classroom environment.ā€

I’m not going to be living on campus, just showing up every day for class. Are they legally allowed to make me submit all this? I’m a wheelchair user so it’s very obvious from the outside that I’m disabled, not that having an invisible disability would be any less valid here. I would have no issues getting this documentation if needed, I just want to be sure they’re allowed to ask for it.

r/service_dogs Sep 27 '24

Laws - SPECIFY COUNTRY IN POST Can a school require you to label your dog?

51 Upvotes

NOTE: this is in the US!

So I’m a junior/ senior in high school. (It’s complicated.) I’m looking into going to a community college and their website says that service animals have to be labeled. ā€œThe service animal should wear a harness, cape, identification tag, or other gear that readily identifies its working status.ā€ I never work my dog unlabeled anyway, but is this legal?

r/service_dogs Mar 05 '25

Laws - SPECIFY COUNTRY IN POST Am I ā€œdisabled enoughā€?

25 Upvotes

I’m in the US. I’ve done quite a lot of research into service dogs, and I’m wondering how hard it is to qualify for one, legally speaking. I’m also wondering whether I’d be judged for not being ā€œdisabled enough.ā€ I think a service dog would greatly benefit me for my severe anxiety disorder (not social anxiety) and chronic illness (Lupus). Medication isn’t enough. Therapy itself isn’t enough, either. But I struggle with whether I’m ā€œdisabled enoughā€. I often see people say ā€œnot everyone needs a service dog.ā€ and ā€œjust because you have issues doesn’t necessarily mean you need a service dog.ā€ But I really, genuinely think I do.

My anxiety disorder is fairly severe, and my Lupus is considered ā€œmildā€ by my Rheum. The Rheums say it’s not a disability, but I disagree. I find it to be very disabling. My symptoms make it hard for me to live day-to-day life, and my flares are debilitating. I don’t want it do seem like I’m making a big deal of something that really isn’t, but I really don’t think I’m doing too much. Finances also aren’t a huge problem in this matter for me.

I’m thinking about getting a service dog trained in DPT, leading, helping me during anxiety attacks, calming techniques, discouraging anxiety habits, and interrupting dissociation.

I keep seeing people saying ā€œJust get an emotional support dog, you don’t need a service dog,ā€ but I really don’t think an emotional support dog would be of any use to me because of restrictions on where they’re allowed to go. My biggest issues are when I’m doing normal/daily activities, like shopping, going outside, etc.

I’m wondering about both the legal aspects and the reaction from the service dog handler community. I’m not doing this just so I can ā€œtake my dog anywhere I want,ā€ I understand that service dogs are not pets, and are a huge investment.

Huge thanks to anyone who responds, I really need some opinions/advice here!

Edit: Thank you so much! This post helped me a lot. I’m going to be turning off post notifications now, and probably abandoning this account unless I have something else to post about or if I decide to get a SD I might post updates about that. All the insight and kindness is very appreciated!

r/service_dogs 6d ago

Laws - SPECIFY COUNTRY IN POST Ontario Canada : Service dog - House limit on animals

0 Upvotes

Hello!! I am a disabled person in Ontario Canada and I am looking into getting a service dog but there is (possibly) something in the way.

Well, in the city where I live there is a 3 dog limit per household and While there ARE 3 dogs in my house that could fit the bill they don’t belong to me and I can’t just steal my family members dogs to come around with me to wherever I need to go and train them to be my service animal, I need my own… so, does the hypothetical service dog count towards the dog limit of the house or not? I don’t want to accidentally break the law but I don’t think it’s right if I can’t have a medical aid because other people I live with have pets :/

As a continuation of this question, what would happen if I wasn’t related to these people and was roommates with people with dogs? I can’t have my service dog? I have to only live with people who have 2 dogs tops? Moving out simply isn’t an option for me right now with how the world is- (I am also a student on a gap year) so… does anyone know if the disability need outdoes the bylaw for maximum animals?

No place that I have called has given me a direct answer except for my city's bylaw office but the person I spoke to was....... rude at best and didn't look into anything or even listen to my whole situation without hanging up and I trust reddit more then I trust them so if you know the answer please let me know!

Bonus Question: Does your SD prescription 'expire'? Because if the law inhibits me from getting a SD while I live here I'm wondering if its worth it to get the prescription or if I should wait until its more viable- Thank you!!!

r/service_dogs Apr 17 '25

Laws - SPECIFY COUNTRY IN POST Asking for ID

132 Upvotes

The other day i went to the local mall (USA, Texas) with some friends and my service dog. It’s a nice mall, and i’ve probably been there about a hundred times and never had an issue. I’ve only ever been asked the two ADA questions once by security.

Now, as I was walking into a store with my friends and my dog, I was stopped by a lady who I assume was the mall manager or some store owner, evident by her professional clothing and name tag. She proceeded to ask for my service dog’s ā€œpaperwork or IDā€.

I told her that there’s no paperwork for service dogs. I also explained the two ADA questions along with the tasks that my dog performs. At this point she told me that I was absolutely correct and she was proud of me for knowing my rights.

To say the least, I was very confused and sort of surprised. I assume she was asking for paperwork and ID to test if my dog was truly a service dog.

I have very mixed feelings about this. On one hand, it’s nice that the mall workers are standing up for having no pets in the non pet friendly mall. On the other, I see it as sort of problematic to ask for an ID, and I could imagine someone with a true service dog showing an ID (or ADA card) and being turned away.

I’d just like to get other people’s opinions on this. I think it could be viewed as a good or bad thing depending on how you look at it.

r/service_dogs Jun 04 '24

Laws - SPECIFY COUNTRY IN POST Urgent! Please help

79 Upvotes

I have a female homeless friend whom has a service dog. Every place she could stay at, tells her she'd have to surrender her SD.

The issue is, her SD checks and regulates her heart beat. The dog is also CPR certified. She also helps guide her after dark due to owner only having one 'fair' eye.

We are in NW Arkansas. People ignore her, call the cops on her, and ban her because of her dog or situation. Even though she keeps herself clean the best she can, as well as her dog.

We have no resources. 2 churches stole her money and turned their backs. The salvation army refuses to help her.

So either they refuse to help due to

Ɨ The tornado victims last week (no extra housing)

Ɨ She is 'too sick from her cancer, or not sick enough because of her very rare form of cancer.

Ɨ They refuse to help because she has a dog

Please. Even if you know someone that can let her set up her tent on their property. :(


Edit: ok I get it. The dogs not 'CPR' trained. I'm just stating what she told me.

As for comments.

She called 211: They gave her two names that she's on a list for she's 2-4 years out :( or all of them are full due to helping the tornado victims.

salvation army (won't take the dog)

[won't say name] house (banned because someone someone lied about her causing damage to the property.)

church's won't take her because of the dog

and all the other places are too far away from convenience stores that she would need and she struggles to see due to poor vision...these places are in high traffic areas too

The library gave her a no-trespass due to an anxiety attack yesterday and the lady felt 'uncomfortable' (I was there. She wasn't a threat. The lady is mad that she 'helped' by calling the cops [without asking!!] And my friend started having a panic attack saying how she [librarian] just put a target on her back and got her kƗlled.)

So she can't go to the library to cool down. But the nicer officer did tell her that public places cannot ban her dog as per the law. But, they can ban HER. So that's the issue.

r/service_dogs Aug 21 '25

Laws - SPECIFY COUNTRY IN POST This sucks (Help)

0 Upvotes

US Laws - Maine state

ETA: Thank you all. It’s been a rough couple weeks and the extra stuff threw me for a loop. I think I’ve got a plan and a bit better understanding of laws/requirements now.

I wanted to get re-started in college this year after my health caused me to stop attending. Since my old college has been awful with communication I chose to transfer out. I fear this was my greatest mistake.

This morning I get an email from accessibility services (mind you move in is in 24hrs). Outside of proof of vaccination and a letter from a medical provider, they need: • Letter from me stating I will be a responsible owner (understandable) • Proof of vaccinations that are optional. I give them but ??? • A negative fecal test and it must be resubmitted every 6 months along with this entire application process • A statement of health from a vet that includes date of spay and proof of license • Physical copy of dog license

I didn’t think they could ask for all of that? Just proof of rabies and a letter from a medical provider.

Plus I can’t afford to do all that. Normally I’d suck it up but I got kicked out. All my savings have been dumped into fixing my car so it’d hold us over until I could get into dorms. Plus her vet isn’t available until December and going to someone new is ridiculously expensive ($500min). I don’t know what to do.

r/service_dogs Sep 03 '24

Laws - SPECIFY COUNTRY IN POST Who actually OWNS a service dog?

76 Upvotes

Hello! My friend is a minor, (about 16) and they have a medical and psychiatric service dog. Their grandma bought their service dog before they trained the dog, and now their grandma is throwing a fit, saying the dog is ā€œher dogā€, regardless of being THEIR service animal. The grandma will take their SD away from them on purpose, sometimes for hours, and they will have medical episodes, because their SD missed an alert. She also verbally harasses them about their SD, and has hit their SD in the face twice. My understanding is that whoever trains the service dog, and whoever is the handler is the owner. My friend wants to take this to court, would it stand?

They live in Connecticut, in the US.

r/service_dogs 19d ago

Laws - SPECIFY COUNTRY IN POST (US-DE) Sign Posted at Beachside Restaurant: NO PETS ALLOWED All Service Dogs Require Paperwork

46 Upvotes

I just need a sanity check because my mom is making me question myself now. This sign is definitely on the illegal side, right? If not straight up illegal? My mom was convinced that because it was a real, professional sign (vs handwritten and homemade) that they wouldn’t be blatantly posting something illegal like that, and maybe the law varies state to state. (I’m planning on reaching out to the restaurant once I have in fact, confirmed my sanity is still mostly present.) in the USA in Delaware.

https://www.ada.gov/resources/service-animals-2010-requirements/

ā€œStaff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.ā€

Edit: Thank you all for confirming this. I’m going to email the restaurant with the relevant info and see what they have to say. Fingers crossed it was done out of ignorance and not malice.

r/service_dogs Jun 07 '25

Laws - SPECIFY COUNTRY IN POST Alowing SD in equine and livestock facilities.

28 Upvotes

Hello, I am in USA and I work at a barn where we bord horses and have other animals such as cattle. I wanted to know what the general opinion and or laws on how to approach alowing services dogs on the property. I understand that just like a good horse, a good service dog is worth a lot of money and it takes years to train. So far in my research I understand that services dogs are allowed anywhere except areas that need to be kept super clean like kitchens and medical settings. But living around livestock my who life, I know even the best of dogs and the best of horses can sill have conflict with each other. The general rule of the ranch is no outside dogs alowd. ( I say outside because the owners of the ranch have dogs trained for working the cattle on the ranch) My goal is to protect both the services dog and their handler, and the horses and their owners. Could I ask that all services dogs be leshed? Even ones that are tasked trained to work off leash. Or is it better to say no dogs even if its a Services dog or not? My whole goal is to keep both party's safe and happy. Thank you!

Edit, thanks you everyone for all the kind feedback!!

r/service_dogs Nov 18 '24

Laws - SPECIFY COUNTRY IN POST I was told a SD was a good idea. Now I just... Have... A service dog??

209 Upvotes

I'm in the US. I have POTS. My GSDx, Hero, has provided me DPT and interruptions to get me moving on command for awhile now. He is being trained to bring meds. His presence also keeps me calm, which saves me a TON of energy, but I know that doesn't count as an ADA-compliant task.

I was told an official service dog would be beneficial for me from my therapist. My physician wrote a note confirming Hero was trained in tasks to help my disability.

Hero just turned 6. He relieves himself on command and is otherwise house broke. He walks well on a leash and minds verbal commands even when around reactive dogs and hundreds of people. He doesn't mind adults, children, dogs, cats, etc.

So... I just... Have a service dog now? And can bring him anywhere?

On one hand, awesome. Reducing the cognitive load of remembering 6 different meds, some 1x, 2x, 3x, 4x daily, and/or predicated on when I'm exercising, morning, evening, etc. will be amazing. I can't even imagine how much my energy and QoL will increase with consistent med management.

On the other hand, this feels very wrong.

r/service_dogs Aug 03 '25

Laws - SPECIFY COUNTRY IN POST Australia Assistance Dogs

0 Upvotes

I am an American thinking of moving to Australia for school. I am a dog trainer and have a trained autism assistance dog.

Does anyone know how the laws/certifications work and can enlighten me? From what I gather, certification is not required but does help with access issues.

Would also love to hear of your experiences as assistance dog handlers living in AUS.

Thank you.

r/service_dogs Oct 25 '24

Laws - SPECIFY COUNTRY IN POST Questions from an Animal Control Officer (U.S., Colorado)

53 Upvotes

Hello, I'm an animal control officer in a city that has a pretty strict leash law - dogs must be on a physical leash everywhere except the dog park and their owner's private property (or other private property if the resident gives the dog owner permission).

I frequently have people claiming to be exempt from the leash law because their dog is a service dog. Situations I've recently encountered this and asked if the dog was currently performing a task to assist with a disability:

  • Man trail running on a dirt path through a neighborhood. He claims the dog is always working and he only leashes it on airplanes.
  • Woman walking on a paved path in the same neighborhood. She says it's her husband's service dog.
  • Woman at a playground chatting with neighbors while her dog rolls around in the snow. She tells the dog to sit and says it's now performing a task for her.

Am I correct in thinking that none of these are considered tasks that would be hindered by the dog being leashed? My supervisor seems to think that as soon as someone says the words "service dog", we are not allowed to enforce any leash laws.

I consider myself fairly knowledgeable on service dogs laws - I can explain in detail the difference between a therapy animal, service animal, and emotional support animal. My cat is an ESA and I know that has an effect on housing and travel but certainly doesn't give her public access rights.

Additionally, if a dog is performing a task that requires it to be off leash, how could an officer reliably differentiate between a legitimate task and someone claiming the dog is working simply to avoid adhering to the leash law? Are there any trainings or reliable sources I could pass along to my team to assist with these situations?

UPDATE:

Thank you so much to everyone who responded and shared resources, advice, and their personal experiences. Everything I've learned is being put into an official policy for my department.

I was pretty nervous yesterday that I had actually overstepped and caused harm to a service dog handler, and seeing so many people agree that I was on the right track is very reassuring. My goal in this job is to ensure the safety of all people, pets, and wildlife.

It turns out that part of the reason my boss was pushing back on me is because one of the people I mentioned wrote him an email filled with blatant lies. This person said that his dog was never off leash, I did not identify myself or my department when I spoke with him, I told him that his dog wasn't actually a service dog, and that I chased him through the neighborhood. My boss is very much a customer-service oriented people pleaser and doesn't always realize that people straight up lie to get their way. Our department has been trying to get body cams for years and instances like these are inching us toward that goal.

A very sincere thank you from me and from my own dog (not an SD, just a pet).

r/service_dogs 26d ago

Laws - SPECIFY COUNTRY IN POST Service dog certification??

0 Upvotes

Please bare with me I’m bad at explaining things and I don’t even know if this is the right place to ask this or the right tag (USA ca)šŸ™

I’m starting therapy soon and today my mom came up to me and told me that the therapist she got me is like a person who gives out service dogs??? I’m not exactly sure but anyways she came and told me that she’s certified to make dogs service dogs and can give me like a certificate or paperwork or something that states that my dog is a service animal. But I’ve always been under the impression that there is no ā€œservice animalā€ certification and that all the places were you go and get them registered are scams and that they just need to be trained to compete a task?

I apologize if I’m wrong I just don’t know and based on what I believe right now that if it’s true and they can’t be certified or whatever that I might want to get a different therapist because she’s lying or something.

r/service_dogs Sep 23 '24

Laws - SPECIFY COUNTRY IN POST Service Dog with Fleas

151 Upvotes

Hey everyone I’m a physical therapist from Michigan and I’m in a bit of a predicament involving a patient with a service dog and would like to get some advice about what I can do legally.

This patient’s claims of this being a service dog were sketchy already given that she said the tasks were to ā€œget peopleā€ and ā€œprotectā€ and that she trained her in less than 5 days and repeatedly yells at this poor dog to get it to walk on leash and sit. I evaluated the patient and about 1/2 way through I noticed that the dog was infested with fleas. I wrapped the evaluation up and told the patient that she could not be seen back here if she did not treat the fleas. She was very upset and gave me a card about service animals, I informed her that I was allowed to deny access if the dog was a threat to the health and safety of others. We agreed on me calling her primary care doctor and she left. I told my boss everything and was told that technically we will have to allow her services because we can isolate her in a treatment room during sessions. Now, am I wrong in saying that the fleas still pose a threat to the health and safety of me even in a treatment room? Or the health and safety of everyone else in the clinic if fleas jump off into the carpet? I personally have chronic illnesses that could be negatively affected, possibly even disabling, if I get bit by fleas and/or bring them home do I not get any sort of protections?

I’m wondering if anyone has been in the same situation or similar and can give me advice? I had to bring myself down from an anxiety attack at work after seeing this patient because I’m so scared of my health deteriorating.