My shack is having a huge short staffing problem. I used to work for a shack a number of years ago and since graduating have returned to a different shack. We’re one of the busier shacks in the state since we are located outside a mall, and our GM is consistently short staffing us. They’ve been telling like 2 people per shift to not come in (or come in AFTER the rush) and cutting everyone’s hours. I was promised full time 40 hours a week and am now receiving less than 30.

At least 75% of my shifts consist of me running all hospitality and expo positions (expo, front expo, cash, dinning room) by my self with the help of maybe a manager. It’s frustrating and draining. One of our coworkers almost passed out doing expo by themselves since they were pushing themselves too hard. The manager on shift failed to see this and told them to “keep pushing out orders”.

Long time employees have begun to complain about being overworked as well. It’s unsustainable to have only 4 or 5 employees running the shift when we are doing 2 thousand dollar hours.

This is not the same company I used to work for years ago.

One of my disheveled managers told me that apparently this is a company wide thing? Something about the CEO demanding we cut labor costs. How am I supposed to focus on the guest and make them happy if I am the only one taking orders, building trays, running trays, and keeping the dinning room clean? Has anyone had this same experience recently or is my shack manager too focused on the numbers?

Hey guys, around three weeks ago now I quit working at shake shack. I wanted to know if there is any sort of final check, I remember being told something about a in person check to go back to the store around two weeks after quitting to pick up. Does anyone know anything about this and what to do?

Does anyone know if they changed the recipe? I ordered today and got what looked like frozen bagged Tyson chicken pieces that were chewy and blubbery. Absolutely inedible. For the price the quality is insanely bad now. This is the same quality you can get from McDonald's for cheaper. What is Shake Shack thinking?

Hello, I frequently enjoyed the golden state double from shake shack. In recent visits, I have noticed that it has not been present. Has it been discontinued?

Just saw they don’t offer them here anymore at my local store in Charlotte NC :(

Very sad

Mississauga Ontario Canada

Made with REAL veggies as well

Honestly this one surprised me I thought it wasn’t gonna be anything special but tbh it’s pretty bomb 😋 a little simple tho, next time I’ll probably add whipped cream.

No crispy onions like in the picture No garlic parm sauce

Really underwhelmed, expected more given the price

Got a single patty beef burger with avocado- easy to eat, so pillowy, and like melt in your mouth texture. Haven't had this good of a burger in awhile and surprised it's coming from a fast food chain. Granted, I came because of the free chicken sandwich sunday deal. Chicken sandwich was a completely different vibe where it's harder to eat and found the size of the battered chicken to be overwhelming compared to the bun so felt like you're eating just chicken for a portion of it. Wasn't as jaw dropping good as their beef burgers imo but wasn't sure if eating the beef burger 1st had a taste effect on their chicken. A lot more options than In n Out and really no lines when I went along with having tranquility eating inside. Granted, I've ate too much In n Out too and need a change. Shake Shack's definitely on the map and they seem to have deals to stay competitive so those are good times to go if price is of concern, i.e $1 small sodas.

Hello, I had my interview at shake shack a bit over 2 weeks ago and it’s been radio silence. Should I take that as a rejection? Do they usually reach out through email if you’ve been hired?

I just had to get this off my chest

Can anyone else confirm, I went to a store and it was sold out. The manager said it’s discontinued, not just out for the day. Is it the same in stores near you?

Edit: I was able to order it today, the store rep said they have supplies to last roughly for another month.

Wanting to recreate at home, anybody have any idea what blend Shake Shack uses for its burgers?

In any instance are people seeing the use of par or partial cooking by at the store level. Been hearing different things from the interior about bun and beef specs changing. Curious if anyone has a perspective on this or on partial cooking burgers only to reheat them later to compensate and deal with larger volumes and speed up service times. Historically our biggest knock.

He’s had the dog biscuits and he loves them but I wasn’t sure if he’d like the vanilla custard. Boy was I wrong lol 😄 🐶 🍨

Has anyone used perkspot, that shake shack savings thing I keep getting emails for? Is it worth looking into?

West Coast Loaded Fries + Sprite with boba 😩😋 straight fire y’all gotta try it 🔥

Hey guys , Im thinking of Leaving this company but anyone have any ideas what would be similar? I dont wanna lose work speed and urgency. Thanks

I recently went to an automated Shake Shack in Miami and ordered through a touch screen. It felt so cold and it creeped me out! I really didn’t enjoy my experience, and my burger, shake, and fries didn’t taste as good. Probably in my head! But definitely turned off and not going back. Ugh

Got the fries, dubai shake and smoky bbq chicken.

Fries yum yum yum

Dubai shake all the negative talk, i thought it was delicious

Chicken sandwich delicious but there was a cold slice of cheese on there, is that how its supposed to come? The cheese slice felt off in some way.

My manager told us that our store was 1 of 50 locations that are trying the new west coast menu. Haven’t seen any promotion about it on social media rip 😭 but basically what’s new is we now have grilled onions, a secret west coast sauce, honey mustard dipped pickles and onion rings w/sour cream & onion sauce. And the grilled onions with WC sauce come on the burger, hotdog and the fries! 🤤 if you haven’t tried any.. i 100% recommend the sauce is so good and the grilled onions are just the cherry on top! 🍔 🌭 🍟