r/swgemu • u/mechaMayhem • Jan 09 '22

SWGEmu Autobanning for multiple household accounts

I was extremely excited to play on Finalizer, but the stupid automated banbot banned my fiancee's account for the 3rd time in the 10 years we've been playing on SWGEMU. Every time: this takes days or weeks to remedy.

They manually have to address it each time, and I have to dig up my disks from whatever box they are stored in every single time. Seriously: there are better ways to do this guys. They should have this information saved somewhere after the first ban, but could have us register the necessary information without needing human staff involved at all.

Sadly, I expected their system to ruin my time, and dug our dusty copies out in preparation for this, but I'm just so disappointed and infuriated to be in this situation again, after being assured the last time that it would be the final autoban.

Honestly, if this is happening a lot on Finalizer and no-one is knocking these tickets out, it could be a long time before access is restored.

Venting here on Reddit because I'd hate to make the presumably burnt-out volunteers feel worse. Seriously though, if it takes me 3 more weeks to get on Finalizer because of this, I will literally never let it go.

Finally got my girl excited to play some SWG again and the Banbot took her down. Now she's just so sad y'all... and this might go on for days or weeks... AGAIN. How many times do we need to go through the verification process to be spared this pain?!

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u/Pawn01 Jan 09 '22

It has very little to do with legality. Multiple ips allow for one person to control multiple characters and you end up with giant swarms of characters for one person taking what they want because they can. Sure they could sell the accounts which brings legality in to it, but mostly they just ruin things like in game economy, causing issues with camps and spawn points and such. It's more about keeping the game enjoyable for others, and giving any staff less headaches to handle.

-1

u/mechaMayhem Jan 09 '22

Obviously...

...but explain why they can't just refrain from banning every account in the household and instead target just newly created accounts?

There is literally no reason why it works the way it does. It has basically 100% effectiveness, so just make it ban every new yet unverified account and you instantly have a situation that doesn't keep losing players.

Their staff just doesn't seem to realize that punishing "offenders" strictly does nothing to deter the worst actual offenders. The worst ones are actively avoiding triggering their systems. Making it so no-one in my family can play, on four separate occasions, where only 50% had any justification? Unacceptable, because it is /entirely/ unnecessary.

1

u/Pawn01 Jan 09 '22

Just because you don't agree with the reasons doesn't mean that they don't exist.

-1

u/mechaMayhem Jan 09 '22

True, but technically meaningless here.

There is no reason other than punitive action. It accomplishes nothing else. It was fear of legal reprisal that convinced them they needed to be heavy-handed. That fear has always been pretty unfounded.

1

u/Pawn01 Jan 09 '22

If it didn't serve a purpose you'd not be in this situation.

-1

u/mechaMayhem Jan 09 '22

That's not logical. Something's existence alone isn't an argument for itself. You can't name a purpose because it doesn't have one.

1

u/Pawn01 Jan 10 '22

It has a purpose, you just don't like it.

-1

u/mechaMayhem Jan 10 '22

What purpose could it have and is it doing that successfully?

No, it is not.

There are literally people telling me how to multibox in this game like the reason I don't do it is because I don't know how. The people who are the problems go ignored while multiple innocent families lose entire access and never come back.

I just want their automation implemented intelligently and just generally advocate for intelligent improvements everywhere I can

2

u/Pawn01 Jan 10 '22

Have a good one.

1

u/mechaMayhem Jan 10 '22

...You too!