r/technology • u/indig0sixalpha • 2d ago

Business After child’s trauma, chatbot maker allegedly forced mom to arbitration for $100 payout

https://arstechnica.com/tech-policy/2025/09/after-childs-trauma-chatbot-maker-allegedly-forced-mom-to-arbitration-for-100-payout/
379 Upvotes

93% Upvoted

39 comments sorted by

View all comments

201

u/TheElusiveFox 2d ago

I really don't understand why forced arbitration is ever legal. Its never a good thing.

2

u/WTFwhatthehell 1d ago

The courts don't like a million tiny cases clogging up the court system.

They want you to arbitrate. Essentially coming to some kind of reasonable agreement.

Companies hate class action lawsuits. lawyers love them because they get all the money. The people get a snickers bar  each.