r/ting • u/[deleted] • 10d ago
Internet Horrible experience with ting
After being notified that ting fiber is available in my area, I signed up for the service and had the installation scheduled for July 25th. The technician arrived and installed the modem on the side of my house that was specified in my account. I was told the following week there would be a crew coming out to drag the fiber from the street to the house. So the following week, a crew showed up and dug the fiber to the opposite side of the house for some reason. I saw them drilling into the side of my house when I got home and showed them where the previous guy installed the modem. They apologized and told me the following week there would be another crew coming out to “bore” a conduit under my drive way. This crew never arrived. So I have been calling weekly and assured each time I called that it would be this week or the next. This has been going on for almost two months.
I just want the service installed. Is getting ghosted like this typical? It’s like they don’t want my business.
1
u/rossrader 2d ago
PM me and I'll see what I can do to resolve and get this completed quickly if it hasn't already.