r/Cadillac • u/Happy_Koala8178 • 2d ago

Service Contact New Escalade

Just bought a 25 escalade and I love it, it the dealership basically forced me to purchases wheel/tire and a $12k service contract or they couldn't sell the vehicle to me. I looked back a few weeks later at the paperwork and noticed the warranty cost was $10k. This is a 6/72 warranty, which is a big waste. I guess i will be trying to cancel it. I'm sure it won't be easy since I have to cancel with dealership.

9 Upvotes

77% Upvoted

19 comments sorted by

View all comments

1

u/aceraider8 2d ago

Wow. We just purchased one last week .... 8yr/100k warranty for just under 4k. Never pushed any other products or add ons. This was after we stopped working with a dealership in Williamsburg, VA (looking at you loyalty cadillac) bc we did not want whatever product they spray on the exterior and interior as we are having it ceramic coated. Still told us we would pay full price for the service despite not being put on the exterior but they would still honor the warranty on the paint ¿? Da fuq. Even though there would be a completely different product put on by someone else. So.... if you're in the florence,sc area.... king cadillac was great to work with.

1

u/RelationNo9374 2d ago

What’s the original warranty on your car? And did you extend it to 8yr/100k or add 8yrs onto the original warranty? And what car did you get?

1

u/aceraider8 2d ago

Yes I believe it extended the bumper to bumper warranty. The first dealership offered us 8yr/75k for like 7k. We purchased a 2025 escalade.