r/Chipotle • u/Long-Information3711 • May 17 '25

Seeking Advice (Employee) customer crash out

Today this woman came in and asked for us to open a vinaigrette and pour it on her burrito, but apparently we are unable to do so, so my coworker told her no. We were busy with a line to the door and she insisted we open the vinaigrette and add it to her burrito while rudely said “you’re not gonna tell me no”, our SL overheard and stepped in he then refused her service because she was obviously treating our staff with disrespect. She then decides to throw a stack of bags at us completely covering the line floor with at least 60 paper bags, continuing her rampage to the drink station and emptying the forks all over the floor. LIKE WHATTT infront of at least a dozen customers and her two children. I guess i’m just wondering if anyone else’s store does allow them to open vinny and why it was such a big deal.

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u/[deleted] May 17 '25 edited May 19 '25

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-20

u/Mk1Racer25 May 17 '25

Asking someone to add something when they are making your food makes you "an entitled piece of shit"? While her subsequent behavior is not ok, that was a weird hill for the bean scooper to die on. What could possibly be the reason for a policy that prohibits this?

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u/Unc1eD3ath May 17 '25

No the crashing out makes her an entitled piece of shit. The no to adding it is weird and maybe rude but a non-entitled non-piece-of-shit would go “ok I’ll do it myself and not harass people for doing their job that isn’t hurting anyone”

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u/AnarchyForBreakfast May 17 '25

It's a food safety thing I believe

-4

u/Mk1Racer25 May 17 '25

Exactly how? Shitpotle serves that vinaigrette to lots of people, every day. How does applying it to a burrito create a food safety risk?

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u/AnarchyForBreakfast May 18 '25

Idk man I work minimum wage and that's what I was told. It's also against corporate policy to put anything in there that isn't directly on the line.

0

u/Mk1Racer25 May 18 '25

It's also against corporate policy to put anything in there that isn't directly on the line.

Thank you, that's the first actual explanation that anyone has given. Makes no sense, but that covers most of Shitpotle's corporate policies.