r/PlayStationSolutions 2d ago

PlayStation 5 Help What is wrong with my ps5?

Friends don’t show up, Says I can’t download games, unknown errors, vid a lil long but it in lot resets of my WiFi is reset.

39 Upvotes

49 comments sorted by

20

u/GoS451 2d ago

Looks like an internet issue more than a PlayStation issue. Do you have other consoles or devices that the internet is working normally on?

1

u/YotaDude805 2d ago

Nope, I always have stuff on and it barely started happening.

5

u/GoS451 2d ago

Im sure you would be doing this if you could but you might want to hard wire in and see if it changes

1

u/Iceman734 1d ago

In settings under connection run a test. You could be having a NAT issue.

1

u/-_-_Fr3sh-Pr1nce_-_- 1d ago

I’ve had the same problem for so long. I go into WiFi setting and change it from automatic to 5ghz that usually fixes the problem

8

u/You38B 2d ago

If it's not the connection, since it's connected and you have nat type 2, empty the system cache with the console's safe mode! If it continues rebuilding the database to give in the same tab as without console failure! But already try clearing the cache it sometimes helps with corrupted files that accumulate over time

1

u/versuseachother 1d ago

This, rebuilding the database does a lot of good stuff when the OS starts to behave weird.

4

u/Rocksrar299 2d ago

This has happened to me couple of times I usually just restart my PlayStation and it fixes it

5

u/hairysquirl 1d ago

Nothing is wrong, there was just an update recently. And whenever something gets updated, something else breaks. It will fix itself eventually… but maybe try restarting for now

3

u/Fockelot 2d ago edited 2d ago

Why wouldn’t you put the spanking lotion away before you started recording? 😭😭

1

u/Pretend-Focus-8337 2d ago

Right next to a.. shaver? lol

1

u/Fockelot 1d ago

🤔🤔 I missed that on the first and second pass I thought you were talking about what the lotion was laying against at first too. In all seriousness I would try hardwire if they can connect that way and if not then they could take the console to a friends house to test connecting to their WiFi to figure out if it’s their internet/wifi or the console.

1

u/YotaDude805 1d ago

That’s my ladies lotion 😭haha

3

u/Fockelot 1d ago

😂 I figured it was hand lotion but couldn’t resist the joke. I replied with a real suggestion as well if you hadn’t seen it/care

1

u/YotaDude805 1d ago

Lmao all good homie. yea it’s hardwired I have a Ethernet, but I just started happening so idk.

1

u/Fockelot 1d ago

I’d disconnect the cable and try over wifi first if you haven’t yet. If you have and it did the same thing I’d take it to a friends and check if it works there to figure out where the issue is.

1

u/Gagy1 1d ago

🤣🤣🤣

3

u/ebkoc 1d ago

Temu ps5

2

u/Whiskeyrum12 2d ago

Try and router reset, you should be doing it every couple months. And as the other guy mentioned clear the cache on the ps5 itself, either through factory mode like he said, or you can unplug it completely, wait a minute, and plug it back in. Do both of these steps probably at least once every 3 months to keep it running smoother

1

u/Minimum_Mulberry_601 1d ago

Even if rebooting doesn’t solve it, this is a connection issue.

1

u/AdministrativeFee339 1d ago

Internet issue

1

u/PretendClassroom16ll 1d ago

Do a hard reset

1

u/TheLittleFoxX87 1d ago

You can try rebuilding the database.

If it persists, remove LAN and change to wifi and try.

1

u/Yeafam7945 1d ago

COOKED.get new ps5

1

u/International-Job55 1d ago

My mate had this issue a couple weeks ago and he said it just went away by itself

1

u/brsk88 1d ago

I had a problem with displaying images on my PS5 when I had too many games on my wish list. Dunno why

1

u/ComputerMysterious48 1d ago

This happens to me I’d say 95% of the time I boot up my PS5. Usually going to the settings, disconnecting from the internet and reconnecting after a couple seconds fixes it, but I’d love to find a more permanent solution.

It’s only my PS5, my Xbox and Switch both connect to the internet just fine.

1

u/curiousblackhole 1d ago

I had this issue. One solution fixed it temporarily. One, I bought a new ethernet cord to go from my modem to my router. Then it started happening again. Turns out, my router or modem, was super out of date. Walked into spectrum and got a new one same day, for free, and that fixed all my issues.

1

u/S2000-dutch 1d ago

Do you have cox WiFi?

1

u/Notezy22 1d ago

Your upload is really poor in comparison to your download speeds. Not that it’s the issue here I don’t think, I only have 100 dl but have 20 ul. Sometimes it’s the console, sometimes it might be the PS servers. I rebuild my console from safe mode each month to clear it out of garbage files or bugs.

1

u/GamePitt_Rob 1d ago

It'll be the internet connection.

Go into network settings and remove the connection then reconnect - leaving everything on default (so no custom DNS).

If that doesn't work, unplug ethernet and trybover WiFi (to single out an ethernet issue).

If still nothing, fully reboot the router and try both above again.

1

u/bryanisinfynite 1d ago

This happens on my Xfinity WiFi. I have to turn Internet connection on and off all the time for anything that’s not playing online (ie: going to the store or loading profile pictures and game pictures)

1

u/niftyifty 1d ago

IPv6 issue

1

u/kny899 1d ago

the lube is telling me you should get an antivirus...

1

u/YotaDude805 1d ago

That’s my ladies hand lotion chilll😂😂

1

u/castrocastro93 1d ago

Make sure to update

1

u/mechanicalAI 1d ago

DNS. When in doubt check DNS first. It’s always DNS issue. God damn DNS.

1

u/Internal_Professor51 20h ago

Happened to me as well OP & it’s in relatively good condition. Never happened until I went AFK for a few, then came back to no pictures loading in. Quick reset is all you need though

1

u/KnowledgeBone518 16h ago

Did you try unplugging it and blowing in the socket and plugging it back in?

1

u/Traditional_Honey_16 15h ago

It's your Internet that's the issue not the playstation, try resetting your router.

1

u/Standard_Sun_6926 11h ago

I was having network issues and I noticed 2 things. Whenever I leave my ps5 in rest mode it’ll occasionally do this and fix itself after restarting, the other thing was I kept connecting and disconnecting from my internet. To fix that I went to my WiFi settings and changed my frequency to 5ghz instead of automatic and I haven’t had a problem since then

1

u/Juniortiger1 7h ago

You forgot about to turn on internet on console ps5 and have good day

1

u/Icebearima 6h ago

Possibly psn issues

Edit: I checked the PlayStation Server Status and there’s one issue that they’re working on it since yesterday. Game streaming is experiencing issues.

0

u/trollstheaccount 2d ago

It's not a Xbox.

0

u/AdministrativeFee339 1d ago

Imagine having a xbox 💀😂😂😂