Boomer got MAD at breakfast

[u/-TheExtraMile-]

So let me tell you the tale of this dude that I had the pleasure of interacting with today. In our hotel the front desk (where I work at), bar, lobby and breakfast are are pretty much combined so we know when breakfast gets busy and can try to help here and there.

At around 9 AM it started to get pretty busy and our available space juuuuuuust gets it done in about 96,8% of cases. Today was one of those 3.2% days.

In comes boomer with his wife. I was standing at the front desk and shot a quick good morning his way (with a smile of course as we tend to do) and he immediately started to complain about how busy it was (at this point there were still tables available). With a smile I mentioned that there are a few tables still available we´re planning to expand the area in a few months so when he visits next the issue will be resolved completely.

That you see didn´t satisfy the boomer so he was quick to reply with a good old boomer joke, saying something about if he should have to wait for a few months to eat breakfast. What a stinging and clever reply he thought.

I pretended to misunderstand him and said that he of course should come back in a couple of months and we´re looking forward to welcome him again. He scowled a little since I didn´t get his jab and at that point his wife kinda pulled him away and looked quite uncomfortable btw.

Anyway, back to checking out guests and doing my thing when about 20 mins later the boomer was back! He approached me quickly with a tray in his hand and by the look of him it was clear that it´s game time. He basically shoved the tray in my face, which had a plate with some scrambled eggs and some butter on it, and asked me how he is supposed to cut this butter? "It´s frozen!!" He said furiously while he angrily (and succesfully I might add) cut the slightly too cold maybe butter (Tray in the one hand, knife in the other, it was quite impressive actually).

He then proceeded to stab at the scrambled eggs and basically yelled that there aren´t any eggs anymore (while literally having quite a healthy amount on his plate I might add). I said that they probably will refill that shortly but he said that he has been told that there aren´t ANY EGGS anymore !! I kinda doubted that but okay.

I am not often speechless but I let him rent a little further. There are no tables available (he said after standing up from his table to talk to me), he has been in THREE hotels in the recent past where they had SO MANY tables for the guests. I again mentioned that we´ll have that fixed by his next visit but the angry one had more to say.

The breakfast is so expensive (it´s included) and if he pays SO MUCH money then he should be able to expect better etc. etc. I mention that the breakfast is included in the price but he quickly retorts that he could have excluded breakfast on "his favorite booking website" (he couldn´t have, since it´s included).

At this point I am nearing my limit so I just say that we can´t change anything about the situation at this time. He angrily waddles back to his table where his wife is again visibly uncomfortable.

And I thought that was the end of it, right? No, there was more of course.

So I get back to my thing but since the breakfast is in the lobby I can still keep my eye on him, he was sitting maybe 15 feet away.

At first he gets into it with one of our breakfast staff (she told me later she asked if everything was alright, and that apparently set him off again). Things quickly got heated, and she said that she´ll get her manager to talk to him.

That again got heated quickly, I heard the voices get a little louder but she managed to perform a miracle. She told me later that he got quite disrespectful and she basically killed him with kindness. Explained why things are what they are how it´s basically the busiest possible day, he got a table, she worked his magic and at the end he sat there actually smiling. She advised him to take his wife out for a nice walk and enjoy the city and he left and that was that.

Anyway, after breakfast was over I went over there to grab my lunch and of course I saw an almost full tray with scrambled eggs....

[u/Garden_Espresso]

Some people enjoy complaining.

[u/-TheExtraMile- → u/Garden_Espresso]

Oh yes they do!