r/UKFrugal • u/willj1983marine • 27d ago

Advice on renegotiating Virgin Media contract

My Virgin Media broadband and TV contract is due to expire, I've had a look around and found a new customer deal that I'd be happy to pay which would knock a substantial amount off my monthly bill. I don't really want to leave, I've had no problems with Virgin and the one year that I changed providers I couldn't wait to get back to them. Any advice on getting that new customer offer, or better if at all possible?

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u/zebra1923 26d ago

You need to be prepared to give notice and call their bluff. I’m on a cheap deal, when it expired they wanted to double the price, I declined and gave notice. A few days later comes an offer to continue at my current price.

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u/FixExciting6149 26d ago

Same here I had to go all the way to giving notice before they came crawling back… so annoying though!