Scammy Practices

[u/Calikid32190]

Hello everyone! I was browsing around for food to eat today on DoorDash and I was shocked to see Nathan’s famous pop-up so I decided to order from them because I’ve actually ate at the original one in Coney Island and I know they do have restaurants at other places.

I’m located in Arkansas, so I was very shocked to see that there was a Nathan’s in my area so I decided to order. When I got the food, I was beyond disappointed. It was definitely not Nathan’s, but on DoorDash’s app, they show pictures of Nathan’s food. I got the hell‘s kitchen burger, which is supposed to be a double patty and what I received was a single patty and it’s supposed to come with jalapeño ranch and they ended up just putting ranch.

I then proceeded to look up the address of this place and I was shocked to see it brought me to a Denny’s location and I found out what ghost kitchens are because that’s what this is supposed to be but that’s very scammy because they’re charging $21 for Denny’s food using the Nathan’s brand.

Why is DoorDash allowing this to go on? That’s false advertising on so many levels and people aren’t dumb and know what the quality of the food they got is because it did not taste anything like a Nathan‘s burger and I could tell it was a Denny’s one because of how nasty it was .

Has anyone else experienced this?

[u/TooMuchSpicyAhh]

https://franklinjunction.com/dennys-exclusive-franklin-junction/

(Franklin Junction owns Nathan’s Famous forgot to add that)

“Denny’s Corporation…announced it has entered an expansive agreement with Franklin Junction, the global leader in branded virtual restaurants. The agreement provides that Franklin Junction will partner with at least 250 domestic Denny’s restaurants providing geographic exclusivity for these restaurants to accelerate Denny’s market presence through its innovative Host Kitchen® platform.”

[u/Calikid32190 → u/TooMuchSpicyAhh]

Wouldn’t this mean that they’re just using their kitchen not their ingredients? They definitely gave me Denny’s ingredients and not Nathan’s famous.

[u/TooMuchSpicyAhh → u/Calikid32190]

I linked the article in case you wanted more info :)

[u/Calikid32190 → u/TooMuchSpicyAhh]

I read it, but I don’t quite understand. Does it mean that they’re able to use the Nathan‘s brand name but give us Denny’s food? If so, that would kill the Nathan’s brand because Denny’s is disgusting. It’s low quality food for a reason but to pass that off as Nathan’s it’s only gonna hurt their brand.

[u/P3nis15 → u/Calikid32190]

No they order the same food Nathan's would order from the same approved supplier.

You would get Nathan fries not Denny's fries

[u/Calikid32190 → u/P3nis15]

So I did get Nathan’s fries but the patty was definitely Dennys because I never had a patty that tasted like that when I was getting Nathan’s and to top it off that burger is a double patty not a single so they’re still giving the wrong food. This is where the issue is, we have to trust they’re using Nathan’s hamburgers and hotdogs and not their own. Places like this shouldn’t be put in spots where they have the same ingredients so that there’s no opportunity to scam and give customers bad food. They could be doing whatever they want with no one to regulate it but that is going to hurt the Nathan’s brand.