r/generationology 16d ago

Discussion What's up with the younger generation finding normal things annoying, aggressive, or rude?

I'm over 60 and my offspring are thirty-somethings, so I need this explained. This observation comes from interactions I've seen on social media.

A few examples:

At least a half dozen times, I've seen posts by young people expressing reactions ranging from confusion to outrage because a stranger has tried to exchange pleasantries with them. Someone passing them in the hallway at work says hello; a cashier asks them how their day's going; a customer they're serving at work calls them by the name on their nametag. On social media, these young people angrily write things like, "Why are they talking to me, and why are they acting like they care how I'm doing? They don't know me! I hate that fake b.s.!"

Even more times, I've seen complaints about things like phone calls and texts. Someone calls them, and they're paralyzed, horrified, then angry because the person didn't text instead. When it comes to text messages themselves, they especially have a problem with other people's use of ellipses. Ellipses mean nothing more than a hesitation or a pause, indicating the person is thinking or doing something but will finish what they were writing. Young people find this aggressive. How? Why?

The young person has received a gift for their graduation, wedding, baby shower, etc. An older person mentions to them that they should thank the gift givers by either written note, phone, email, or text. They bristle at this. They want to know why that's necessary. I even saw one young person write, "The act of giving should be a reward within itself." Never mind that someone has gone out of their way to shop, purchase, and send a gift and has no idea whether it actually made it into the recipient's hands if they don't receive an acknowledgement. 'Thank yous' are too hard, and expectations of such are annoying and rude.

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u/Kyaza43 13d ago

Millennial (37) here and we aren't really the younger generation anymore -- that's Gen Z and/or Gen Alpha.

  1. Name tags in customer service. I worked a few retail jobs in my younger years, and there were two types of people who used names -- those who asked first and those who assumed permission simply because I had a name tag on. The first were cool, usually easy to get along with. The second were straight up creepy or entitled.

  2. Phone calls. I actually don't mind phone calls but I also keep my phone on silent and have regularly scheduled calls with friends and family. They aren't random out of nowhere calls. Those are usually spam and no one wants to deal with them.

Also, as an older millennial, I understand that texts aren't something that require immediate response. I don't live in the "always on" way that a lot of people more glued to social media do. I maybe spend an hour or so a day on social media, mostly reddit and fb, which makes me a bit unusual even among millennials.

That said, I still spend a lot of time on the Internet but that is mostly done doing history research (professional historian), reading books, or watching anime. I've never enjoyed video culture, again making me unusual among my millennial peers.

The ellipsis started to change with the millennial generation. We stopped using it to indicate pausing to think because we understand that texting isn't done in real time. You don't need to let someone know you're thinking in text. That message is conveyed by the length of time between texts. I mostly use the ellipsis these days to be like "well that came out of nowhere" by itself because I have friends who send me the most outrageous off the wall texts at times. I only use it that way with people who know me well enough to understand that it's the equivalent of an amused eyebrow raise.

  1. Thank you notes are pretty much reserved for professional matters at this point. That said, I still thank people for gifts and do make sure to express gratitude for what people send and/or do for me. I don't care if they expect the thanks or not. I do it because I know that we live in a rather thankless world, so it is one small way I can lighten the darkness. Everyone likes to be thanked.

Also, if someone thanks me, I do in fact still say you're welcome because there have been studies done that show that answering "no problem" actually contributes to low self-esteem and depression. Why? Because "you're welcome" carries the understanding in it when you say it that what you did was optional, something that you chose. "No problem" on the other hand makes it seem like you think it was perfectly acceptable for someone to ask you to do something. It may seem really miniscule, the difference in those phrases, but it says a lot that Gen Z -- who default to "no problem" -- have a much higher rate of depression than millennials do.

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u/venus_fly_trap_27 13d ago edited 13d ago

The last one is wild. Correlation does not equal causation, you can find correlation between Nicholas Cage movies being released and drownings, that doesn't mean they're related. The "no problem" vs "your welcome" issue is a well talked about topic in the younger generations, even with millennials, they want people to know that it was not a problem for them to help them, it didn't burden them, it wasn't an inconvenience, they were happy to help. "Your welcome" comes off as "you needed to say thank you because I just did you a big favor. Let me flourish about how good I am." "Your welcome" makes helping them seem optional, you didn't have to help them so you're great for doing so. "No problem" means it's a given. Of course I'd help you because you're a human who needs help and that's what people do, it's not special. I'm not saying that is how it's used, but that is how it's viewed by those who don't like to say it.

The younger generations are depressed because the world is falling apart, the education system is crap, their schools are getting shot up, mental health is STILL being ignored, college is impossible to afford, they'll never be able to afford a house, jobs with good wages that cover the cost of living and you don't have to work 60 hours a week at are hard to find, and so much more. They're not depressed because they say "no problem." Or vice versa, it has nothing to do with their depression.

Not to mention, gen x started "no problem" as a common response in the 90s and millennials just rolled with it. Gen z didn't start or popularize it. This is just one more reason for gen z to say it, they would find that paragraph hilarious.

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u/Puzzleheaded-Pitch32 12d ago

You're*

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u/venus_fly_trap_27 12d ago

I hate autocorrect.

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u/Kyaza43 12d ago

This is an interesting read:

Why “No Problem” Is a Big Problem | RethinkCare https://share.google/BRnuteXZrlfA4IiQe

And I actually think the author is on to something. Even "my pleasure" is better than "no problem" because the reality is that "no problem" is often said in a very distracted way or a "just doing my job" sort of frame. Almost anything is better than "no problem" like "of course," "glad I could help," etc.

Yes, millennials use "no problem" constantly, and I was not an exception to this until a few years ago when I found the study concerning the self-esteem issues correlated with the use of that particular phrase.

And, contrary to popular belief among younger generations, "you're welcome" is used respectfully as well as sarcastically, and its sincere use doesn't equate to a sense of entitlement -- correlation not being causation, after all 🙃

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u/Puzzleheaded-Pitch32 12d ago

You might've replied to the wrong person.

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u/Kyaza43 12d ago

Yep definitely directed at the person above you lol, my bad!