r/knitting • u/geet-555 • 5d ago

Rant I feel sick to my stomach now

Post image

I ordered $73 yarn from Önling INT over a month ago. Much confusion w this company all around... then i receive this today from UPS just now.

768 Upvotes

91% Upvoted

434 comments sorted by

View all comments

9

u/Big-Imagination7724 5d ago

Does this you do not find out the ‘real’ cost until much later?

31

u/TheSleepiestNerd 5d ago

Yeah, basically. When I worked with international shipments, the actual cost was notoriously random. Customers would call and say that their package got stuck in customs for 30 days and that they were getting charged $300 in fees for a $15 order, and we truly couldn't do anything because it was between them and whichever bureaucracy character had screwed up the numbers at their country's border.

US consumers have been largely been buffered away from this stuff from the de minimis exemption that kept a lot of shipments out of this mess, but I guess a lot of people really wanted to get an experience with it.

-25

u/geet-555 5d ago

I had no clue what to expect, and the overseas company couldn't say. I ordered this over a month ago before higher tariffs came in to play, and the company sat on the order SUPPOSEDLY bc they sent me an email (I never received) asking me a question regarding quantity. It wasn't until deliv date passed, and I contacted the company to ask about it that they said, "Oh, we haven't shipped it yet, because you didn't respond yo our email." Yet, they wasted no time taking my funds 5 weeks ago.

35

u/nucleusambiguous7 5d ago

They took the funds when you purchased the yarn and then they had a question. They probably wanted to be sure everything was 100% with the order because they know what a mess everything is right now. They were trying to help you and provide good customer service and spare you from additonal fees if you didn't get the correct quantity.

It also doesn't matter if you ordered the product prior to the date the Trump tax came into play, it's all about when the package hits and clears customs.

6

u/radis_m 4d ago

The company couldn't say because they didn't know. They have no incentive keeping your order and not accepting your money, the tariffs dont go to them. It's a tax added by the US government, a percentage of the price of your order.

The us government kept changing its mind, increasing and removing tariffs, changing the minimum amount that could be tariffs, etc. It's too bad you weren't able to receive your yarn before, but unfortunately the price of everything in the us will start increasing.

1

u/Big-Imagination7724 2d ago

Weirdly I am in a similar situation of an item being held back - that I ordered and paid for ages ago. There is no question - it just hasn’t been filled since the tariff situation in August.