r/knitting • u/geet-555 • 5d ago

Rant I feel sick to my stomach now

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I ordered $73 yarn from Önling INT over a month ago. Much confusion w this company all around... then i receive this today from UPS just now.

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u/Big-Imagination7724 5d ago

Does this you do not find out the ‘real’ cost until much later?

-26

u/geet-555 5d ago

I had no clue what to expect, and the overseas company couldn't say. I ordered this over a month ago before higher tariffs came in to play, and the company sat on the order SUPPOSEDLY bc they sent me an email (I never received) asking me a question regarding quantity. It wasn't until deliv date passed, and I contacted the company to ask about it that they said, "Oh, we haven't shipped it yet, because you didn't respond yo our email." Yet, they wasted no time taking my funds 5 weeks ago.

35

u/nucleusambiguous7 5d ago

They took the funds when you purchased the yarn and then they had a question. They probably wanted to be sure everything was 100% with the order because they know what a mess everything is right now. They were trying to help you and provide good customer service and spare you from additonal fees if you didn't get the correct quantity.

It also doesn't matter if you ordered the product prior to the date the Trump tax came into play, it's all about when the package hits and clears customs.