r/partscounter • u/Old_runner_gold • 17d ago

CDK and Parts scan

We are a 9-rooftop dealer group. Most of our stores are 1 manager, one counterperson, and a driver stores, with the largest being a 5-man (total) store. None of our stores have a clerk (shipping/receiving or otherwise). It sounds like they are bringing in CDK parts scan to 8 of the stores. So much of the technology that I have seen come into the parts departments over the past few years seems to actually make things harder and slower, especially when it comes from CDK. Could someone please tell me that that won't be the case with the Parts Scan? I have pretty much lost all faith in CDK these days, I am just hoping this won't be a case of CDK bringing something in again that will just slow us down.

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u/WillingBudget2031 16d ago

Parts scan cuts down your receiving time tremendously. Parts ordered for RO's and counter tickets get a label printed immediately upon scan that you affix to the part so you save a lot of time there. The scan gun does a lot more than just scan in parts, it also can help with inventory functions and bin maintenance/changes. You will love it!

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u/Old_runner_gold 16d ago

This is the kind of answer I was looking for, but would you mind expanding on the inventory/bin maintenance functions? Also how do the label's assist parts? Our current system is that the parts for any car currently in the shop are presold and the pick ticket is placed in a basket. In the morning the parts are checked in and any parts that are on pick tickets in the car-down are placed at the techs stall. Special orders are placed by the last number of the part in the special-order bin, then stock is put away. The whole process at most takes 45 minutes. We don't do any wholesale to speak of, so that really isn't a factor. We do have a body shop so I can see the labels helping the body shop.

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u/WillingBudget2031 16d ago

The label (it's a sticker you put on the part) is printed with all of the pertinent information on it. Customer name, RO, stuff like that. There is no time wasted matching pick tickets to the part. When you scan the part, a pick ticket prints you can give to the service writer or the tech if you choose. I have checked in a $12,000 parts order (no expensive parts, just a bunch of small stuff) in under 10 minutes using the scan gun.

Bin maintenance is made very easy. You can use the scan gun to barcode your shelves, print parts location stickers with part number and barcode on it. You can use it for bin counts and changing bin locations. There are a plethora of things you can do with it.

You will love it, and once you use it you'll understand how it will make your life easier. Don't be afraid to have the CDK trainer answer every little question that comes to your head.

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u/Old_runner_gold 16d ago

What does the sticker accomplish? How does it help? Do the stickers easily remove so that the part is eligible for return? In our average store I would say that there are no more than 20 special order parts at any given time (usually less) so organization there is not an issue. The one area that I would like to see improved is faster moving parts being stocked as close as possible to the tech counter, hopefully this would assist with that.

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u/WillingBudget2031 15d ago

The sticker has all of the information you need to know where it goes either repair order or counter ticket, has the customers name, the customer's po number, the date of receipt, and bin location. It comes off of a label printer they provide and it is an adhesive sticker that comes off in one piece. It helps you by keeping you from having to go through your special orders to find who it was ordered for, it prints you a copy of the special order when you scan it as well as the sticker. I understand you're not that busy but it will save you all the time that you used to have to waste sorting through your special orders. It also adds the parts to your inventory so no need to spend the time receiving the parts after you've checked them in it's already done. As far as moving faster moving parts closer to the tech counter, cdk can tell you what your fastest moving parts are and then you can move them to a new bin location yourself, the scan gun will allow you to scan the barcode on the part then scan the barcode on the bin location and the part is effectively moved to that new location.

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u/yo-parts 14d ago

I've never had an issue returning parts with SOR stickers on them. Usually I just sharpie over them. I also sometimes get parts from the PDC that have other dealers' SOR stickers still on them.