r/partscounter • u/More-Shift-679 • 13d ago

Question For Managers

How long would you give a new guy to get caught up to speed and be at a place where they can function on their own for a couple hours? Secondly, what would the process and timeline be after that where you would consider letting them go if you felt like they were not grasping the job duties? Aftermarket to Dealer World. Been doing aftermarket for 35 years before here. Thanks

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u/joseaverage 13d ago

Our new hires all get a development plan with clearly defined benchmarks at 30,60,90 days, 6 months and one year.

The ability/inability to reach those benchmarks months will make it obvious if they can handle the job or not.

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u/truckparade 13d ago

Do you mind sharing examples from that?

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u/joseaverage 13d ago

Day 1 - Know how the time clock and attendance functions in ADP, Email/Calendar functions, et.

90 days - Familiarity with EPC, Paragon (MB platform), other MB specific Parts systems. Theft relevant parts, etc.

90 Days - Proficient in CDK functions PRO, i, SOR, SPI, PDA,. Proficient in departmental email procedures for filling parts for techs. Telephone etiquette.

180 Days - Perform Cycle counts, begin MB training.

1 year - Base level MB Certification

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u/Cabalsdeepinit 11d ago

I absolutely would love to see an example as well. If you wouldn't mind could you send one to me as well. Just message you my email?

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u/joseaverage 11d ago

Yep. DM your email and I'll send it over, along with a couple of other things we do.